Banquets Server - The Elmore Hotel

Why Work at The Elmore Hotel?

At The Elmore Hotel , we deliver boutique luxury with a Texas twist in Dallas’ vibrant Southlake district. Featuring sophisticated accommodations, refined dining, and elegant event spaces, our hotel is designed for unparalleled comfort and hospitality. Curators at The Elmore Hotel enjoy working in an upscale, service-driven atmosphere that values excellence, innovation, and personalized guest experiences.

DEPARTMENT: Banquets

REPORTS TO: Food & Beverage Manager

STATUS: Non-Exempt

RESPONSIBILITIES:

• Read BEO and know how to complete a set-up.
• Set tables in assigned area correctly and uniformly.
• Keep station neat and clean while servicing guest per established policies and procedures.
• Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
• Assist Banquet Manager in setting up/breaking down buffet or other special food service tables and equipment.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
• Complete assigned side work.
• Other duties as requested by the Banquet manager, Director of Food and Beverage or Managing Director.
  - Extend and total the check double-check for accuracy and have host sign it.

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent planning, organization, and guest services skills
• Excellent motivational skills.
• Excellent leader and trainer.
• Outstanding leadership and communication abilities
• Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively
• Able to work a flexible schedule, including weekends and holidays

EXPERIENCE:

• 2 years banquet experience preferred