Host/Cashier - Wolf by Vanderpump
- Caesars Entertainment
- South Lake Tahoe, California
- Full Time
Provides exceptional guest service in a high-energy, upscale dining environment by delivering attentive, personalized experiences that reflect the unique brand of Wolf by Vanderpump. Welcomes and seats guests promptly, manages wait times efficiently, and maintains a polished, professional presence at all times. Collaborates with front-of-house and back-of-house teams to ensure seamless operations, anticipates guest needs, and contributes to a vibrant, memorable atmosphere aligned with the venues elevated standards.
RESPONSIBILITIES- Greets restaurant guests in a friendly and courteous manner.
- Able to describe and answer any questions regarding the dinner menu, cocktail list, and hours of operations.
- Arranges for prompt seating of guests in order of arrival or availability of seating accommodations.
- Quotes accurate waiting times, and seats guests when tables are available.
- Assists in identifying casino comps, hotel and VIP guests for seating.
- Informs Manager of VIP guests
- Maintains cleanliness of menus.
- Familiarizes self with hotel/casino so that accurate directions can be given to guests who inquire.
- Maintains the appropriate supplies needed for the proper performance of duties.
- Prepares multiple reports.
- Responds to telephone calls.
- Able to communicate with servers regarding guests preferences or special needs.
- Ability to maintain a professional demeanor throughout the evening.
- High School graduate preferred
- Previous experience as a host preferred; previous reservation systems experience preferred.
- Literacy and fluency in English
- Above average communication and interactive skills
- Legible handwriting
- Excellent computer skills
- Excellent guest service skills
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
- Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures.
ADDITIONAL REQUIREMENTS
- Ability to lift up to 30 lbs
- Auditory and visual range must include immediate environment
- Manual dexterity to operate a cash register
- Mobility to move quickly and easily throughout the restaurant and kitchen areas
- Ability to stand for long periods of time
- Positions that have contact with the public require the ability to work in a noisy
environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment