- Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful.
- Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back.
- Prepare drinks correctly and promptly for guests at bar and F&B Servers.
- Sell amenities to guests, accurately ringing orders, taking payments, and making change as necessary.
- Understand and adhere to established cash handling procedures and policies.
- Assist with cleaning the bar area and with inventory.
- Appropriately use all bar equipment and cash handling systems.
- Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
- Have complete knowledge of all casino events and promotional activities, and assist as needed.
- Keep work area in a clean and orderly manner.
- Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
- Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
- Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
- Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests.
- Perform other duties as assigned or reasonably requested by any member of management.
- Ability to push and pull up to 50 pounds
- Ability to lift and carry objects up to 25 pounds
- Ability to bend, stoop, twist, reach, and kneel repetitively
- Safely work with provided cleaning chemical and equipment
- Ascend and descend stairs and maintain equilibrium for an extended period
- Must be able to work from a standing position and/or walking motion for extended period
- Ability to work in a smoking and pet-friendly environment
- Must be 21 years of age or older
- Proficient in English verbal and written
- Proficient with iOS devices
- Flexible to work various shifts, weekends, and holidays
- Must be able to obtain and maintain a 1055 gaming license.
- A high school diploma or GED equivalent is preferred.
Job ID: 523402807
Originally Posted on: 6/2/2026
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