Food & Beverage Manager - Temecula KOA at Vail Lake

Company Background

Kampgrounds Enterprises, Inc is a third-generation family business in the Outdoor Hospitality sector with a long history of owning and operating award-winning campgrounds. Our goal is the be one of the premier campground operators in the country offering exceptional customer service while providing families the opportunity to create memories around the campfire.

Property Information

The Temecula KOA at Vail Lake Resort is an outdoor campground destination located in beautiful Southern California among a grove of oak trees. It is a year-round park offering camping close to the Temecula wine country, beautiful Vail Lake, and has miles of mountain bike, horse, and hiking trails. We have over 400 RV sites and 26 units of accommodation on the property with a plan continued renovation. Our staff strives to create a great camping experience for our guests by offering excellent customer service, outstanding amenities, and the opportunity to create memories to last a lifetime!

Working hours:

Full-time 40/week

Hourly $25 & up depending on experience

Schedule must include minimum one weekend day (Saturday or Sunday)

Daily hours can be between 7am 11pm and need to fit the department needs

Schedule should over-lap with GM by at least 1 day (minimum)

Work 1-3 days overseeing activities and events per week

2-4 planning/admin days per week

Administrative tasks:

Attend weekly Department Head meetings

Meet with GM individually once per week

Help disseminate information on project plans, policy changes and other information to individual teams

Daily/weekly scheduling for the department

Approval of department time sheets

Help facilitate all trainings for department staff

Coordinate with KEI senior leadership on yearly planning when necessary

Plan and prepare breakfast, lunch & dinner menus/recipes depending on the season in a cafe style food service kitchen

Create schedule of weekly food & beverage specials/menus

Have knowledge of and ensure all staff follow proper preparation, cooking and serving of food and beverage menu items

Follow all state health code rules and regulations for bar and cafe

o This includes but is not limited to: food prep areas, bar back areas, appliances, dishwashing, etc.

All supply ordering for food service and bar

Create and maintain partnerships with 3rd party vendors

Keep accurate and up to date inventory

Propose, create and execute other large and small scale events with an eye towards increasing occupancy in the campground

Leadership Responsibilities:

Recruitment and hiring of staff for department

Ensure all employees have been through TIPS and/or Food Handlers training

Orientation and training of new hires and assist with completion of HR tasks

Assist with or conduct employee disciplinary actions when needed

Conduct bi-annual or quarterly department employee reviews

Available cover shifts for food service and bar departments as necessary

Help resolve and coordinate customer service recovery

Communicate directives and assign tasks to staff with professionalism

Interact with guests and staff in a professional and courteous manner

Adhere to company purchasing policy

Skills Required

Proficient in Microsoft Office and other internet applications

Tourism/Customer Service/Hospitality Experience or like leadership experience in department

Ability to lift 50 lbs

Sit/Stand for long periods of time

Hold a valid Drivers license

Ability to create/follow basic recipes

Preferred Skills

Bilingual is valued

Organized

Ability to communicate well with staff for directives and tasks

PM21