Guest Service Agent - Conrad Indianapolis

JobID: 207530

Category: Guest Services, Operations, and Front Office

JobSchedule: Full time

Posted Date: 2026-06-01T04:00:00+00:00

JobShift:

Equal Opportunity Employer: EOE, including disability/vets

Conrad Indianapolis is looking for a Guest Service Agent to join the Front Desk Team! This is an amazing opportunity to grow your career in a Fortune 500 company within a sophisticated luxury brand.

As the city's first true luxury hotel and only Forbes recommended hotel in the state, this 23-story tower has 247 guest rooms, 15,000 square feet of flexible meeting space, and 2 food and beverage outlets: The Capital Grille and The Lounge with the added convenience of in-room dining. We are home to the city's only hotel spa and are connected via skywalk to The Arts Garden and The Indiana Convention Center, giving teams and guests seamless access across downtown Indianapolis.

• Classification: Full-Time
• Shift: Various - must be available to weekdays, weekends, and holidays.
• Pay Rate:The pay rate for this role is $17/hour and is based on applicable and specialized experience and location. $500 signon bonus available. Bonus paid after 90 days of continuous employment in good standing.

Want to learn more? Hotel Website, Instagram, Facebook

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.