Housekeeping Lead

Opportunity for career advancement in a fast paced growth oriented organization Key Details Schedule Tuesday Saturday Pay 22 per hour Below are just some of the benefits youll receive Competitive SalaryPaid Time Off and Paid HolidaysCareer GrowthMedicalDental with employer contributionVoluntary Life Insurance Disability and Aflac InsuranceCompany paid life insurance and long term disability401 k retirement planTravel Perks to Resort LocationsCompany Perks ProgramWhat are you motivated by The Housekeeping Lead supervises the work activities of the Room Attendants to ensure clean orderly and attractive rooms with work including assigning duties inspecting work and investigating complaints regarding housekeeping service What youre great at Responsibilities listed may not apply to all locationsObtains a list of rooms to be cleaned and a list of prospective checkouts to prepare work assignmentsAssignsRoom Attendants their duties and inspects work for conformance to company standards of cleanliness assuring teamwork and coordination of efforts among staff in accomplishing tasksMonitors and controls inventory stock to ensure adequate suppliesAcknowledges and greets the guest with a warm and friendly greetingCleans rooms including dusting vacuuming changing bed linens cleaning bathrooms kitchen areas shampoos carpets and upholstery occasionally empties and cleans trash containers moves furniture and cushions before vacuuming sorts washes loads and unloads laundry restocks room supplies such as drinking glasses soap towels etcChecks all appliances in rooms and reports items that need maintenance or repairRealigns furniture and amenities according to prescribed layoutResponds to guest queries and requests with a friendly and helpful demeanorResponds to calls for housekeeping problems such as spills broken glasses new towels etcCoordinates work activities among departmentsProvides guidance and direction to subordinates including setting performance standards and monitoring performanceInvestigates complaints regarding housekeeping service and equipment analyzing information and evaluating results to choose the best solution and solve problems; brings a solution to ManagementIdentifies the development needs of staff and coaches mentors or otherwise helps staff to improve their knowledge or skillsPerforms day to day administrative tasks such as maintaining information files and processing paperworkMakes recommendations to improve service and ensure more efficient operationSteps in for other Room Attendants as necessaryAttends staff meetings as neededAll other duties as assigned by managementResponsibilities listed may not include all tasks or apply to all resort locations an official job description will be provided and signed on the first day of employment Capital Vacations is an Equal Opportunity Employer We celebrate diversity and support an inclusive workplace Heres what you can expect At Capital Vacations we are united by a common purpose of Travel Gather Smile Repeat We pride ourselves on bringing our passion innovation and boldness to travel enriching the lives of those we serve We encourage you to join our team and help us in fulfilling our purpose If this opportunity excites you and if you have the following qualifications we invite you to apply for our team Heres what you have already achieved High School DiplomaGEDThree years of housekeeping experience and training in custodial workOne year of experience in leading or supervising the activities of other staff is preferredDemonstrated ability and desire to lead and train a team while maintaining harmony and high moraleCalm and clear thinking ability to handle problems or crises in a highly professional mannerSuperior customer service skillsPerforms work well with accuracy speed and attention to detailAbility to convey information and ideas clearlyAbility to evaluate and select among alternative courses of action quickly and accurately