Guest Service Representative - Days - Lafayette IN

Join Our Day Team as a Guest Service Representative at Tricoci University in Lafayette, IN!

About Tricoci University:

Tricoci University of Beauty Culture is renowned for its commitment to delivering exceptional beauty education. We strive to create a supportive environment where students can thrive while providing outstanding service to our guests and clients.

Position Overview:

As a Day Guest Service Representative at our Lafayette campus, you will be responsible for delivering exceptional customer service and ensuring a welcoming environment for all visitors. You will serve as the first point of contact for students and guests, helping to facilitate a positive experience at Tricoci University.

Key Responsibilities:

• Greet guests and students warmly and assist them with inquiries.
• Manage incoming phone calls and emails, providing detailed information about our programs and services.
• Schedule and confirm appointments for beauty services and educational tours.
• Maintain accurate records of client interactions and appointments.
• Address guest questions, concerns, and feedback with professionalism and efficiency.
• Collaborate with team members to ensure smooth operations and a high level of guest satisfaction.
• Assist with administrative tasks as necessary to support university operations.

Why Work With Us?

• Become part of a respected institution that prioritizes student success and customer service.
• Engage with a diverse community of learners and professionals.
• Opportunities for professional development and skill enhancement.
• A friendly, collaborative work environment that fosters teamwork.
• Employee discounts on beauty services and products.