F&B Busser

Odawa Casino Resort

Job Description

Job Title:F&B Busser

Reports To: F&B Services Supervisor

Department:Food & Beverage

Minimum Pay Rate:$16.00 per hour

Job Code:BUSSER

Pay Grade:FB3

Date Written:07/31/2008

Revision Date:08/21/2024

Job Summary: Performs any combination of the following duties to support service staff ensuring that the dining areas are sanitary and attractive.

Primary Duties & Responsibilities:

• Greet all guests and Team Members in a friendly, open manner.
• Conducts oneself in a positive and professional manner, acting as a role model for all Team Members.
• Maintains knowledge of all current and upcoming promotions and events at Odawa Casino Resort.
• Sets bus carts up at beginning of shift and breaks down and cleans the bus cart at the end of their shift.
• Reduce turnover time keeping tables readily available for incoming guests.
• Removes dirty plates, glasses, cutlery, etc., and napkins from tables after diners are done eating.
• Wipes up spills, table tops and chairs in dining area, using damp sanitized cloth.
• Sweeps and mops floors as directed by supervisor.
• Helps maintain par levels of supplies for dining area.
• Replenish fruits for garnish, glassware, silverware, paper supplies and other items to their designated places.
• Wipe down walls by bus cart and the bus cart as necessary and at the end of the shift.
• Abides by all health codes and regulations and maintains a safe and clean work area.
• Returns empty beer bottles at end of the shift to the loading dock.
• Must be able to maintain neat and well-groomed appearance in accordance with our grooming and appearance standards.
• Attends all meetings as required.
• Completes all required training satisfactorily.
• Always maintain the highest level of confidentiality.
• Works at other properties as needed.
• Performs all other duties as assigned within the scope of the position.

Upholds Odawa Casino Mission statement in all aspects of position:

Mission:

We create excitement and memories.

Values:

We create a culture that provides:

• A fun, rewarding, safe, and consistent environment for our Team Members.
• A warm reception, welcoming environment, and friendly atmosphere.
• An optimal entertainment experience through exceptional service.
• Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth.
• A contribution and connection to the community.

System Access: None

Preference: Applies to Native Americans in accordance with applicable tribal law.

Minimum Qualifications:

• Ability to read, write, and speak English fluently.
• Must be at least 18 years of age.
• Excellent customer service skills.
• Must be flexible with shift and days off with ability to work overtime, weekends, holidays, special events, etc., as needed.
• Must be able to meet physical requirement such as significant lifting up to fifty (50) lbs., along with bending, reaching, stopping, pushing, and pulling.
• You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position.
• Exposure to loud and continual noise levels and a smoke-filled environment.
• Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.