3 years
Job DetailsWere Hiring: Maitred We are currently looking for a professional and experienced Maitred to join our team. The ideal candidate has a strong background in hospitality, excellent communication skills, and a genuine passion for guest service. If you have experience and are interested, please applywed love to connect.
Responsibilities:
- RESY Knowledge is a MUST.
- Greet all guests entering the restaurant and thank all guests leaving the restaurant
- Ensure reservations are prioritized and seated in a timely manner
- Clearly and politely communicate with guests when delays and/or waits occur
- Maintain an organized floor by quickly and efficiently seating guests
- Maintain professional and warm guest communications
- Communicate with service team and management
- Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
- Engage management for any guest issue or complaint
- Maintain cleanliness and organization at the host stand and front door area
Skills and Requirements:
- Excellent communication and interpersonal skills
- Must possess exceptional work ethic, strong sense of hospitality, and a collaborative attitude
- Ability to work in an organized and professional manner
- Able to work in a standing/walking position for long periods of time
- Ability to demonstrate quick thinking and adaptability in a constantly changing environment
- Receptive to constructive criticism and performance feedback
Compensation: Hourly ($17.00 - $18.00) plus tips
Benefits & Perks: 401k, Dining Discounts
Required SkillsCustomer Service
Customer Service Orientation
High Volume Service
Teamwork
Problem Solving Skills
Positive Attitude
Time Management
Communication
Attention to Detail
Stress Management
Service Procedures
Standing for Long Periods of Time
Flexibility
Work In a Fast-Paced Environment
Conflict Resolution
Professionalism
Empathy
Multitasking
People Skills
Active Listening
Guest Interaction
Guest Service
Organizational Skills
Ability to Handle Feedback
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