Job Overview**
We are seeking a dedicated and customer-oriented Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for the hospitality industry. Experience in housekeeping management or custodial services is a plus, as you will also assist in maintaining the cleanliness and organization of the front desk area.
**Duties**
- Greet guests upon arrival with a warm and friendly demeanor.
- Check guests in and out efficiently while ensuring all necessary information is accurately recorded.
- Handle guest inquiries and resolve any issues or complaints promptly.
- Maintain cleanliness and organization of the front desk area, including tidying up brochures, business cards, and other materials.
- Coordinate with housekeeping management to ensure rooms are clean and ready for incoming guests.
- Assist with reservations, cancellations, and modifications as needed.
- Provide information about local attractions, dining options, and hotel amenities.
- Support the custodial team in maintaining high standards of cleanliness throughout the hotel premises.
- Perform basic floor care tasks as required to ensure a pristine environment.
**Requirements**
- Previous experience in a hotel or hospitality setting is preferred.
- Strong communication skills with an emphasis on customer service.
- Ability to multitask and work efficiently in a fast-paced environment.
- Familiarity with housekeeping management practices is advantageous.
- Knowledge of custodial or industrial cleaning methods is a plus.
- Attention to detail and commitment to maintaining high cleanliness standards.
- Flexibility to work various shifts, including weekends and holidays as needed.
- A positive attitude and willingness to learn are essential for success in this role.
Join our team as a Front Desk Agent where you can make a difference in our guests' experiences while growing your career in the hospitality industry!
**Job Types**: Part-time
**Pay**: $11.00 - $13.00 per hour
**Shift**:
- Evening shift
- Night shift
- Overnight shift
- Rotating shift
We are seeking a dedicated and customer-oriented Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for the hospitality industry. Experience in housekeeping management or custodial services is a plus, as you will also assist in maintaining the cleanliness and organization of the front desk area.
**Duties**
- Greet guests upon arrival with a warm and friendly demeanor.
- Check guests in and out efficiently while ensuring all necessary information is accurately recorded.
- Handle guest inquiries and resolve any issues or complaints promptly.
- Maintain cleanliness and organization of the front desk area, including tidying up brochures, business cards, and other materials.
- Coordinate with housekeeping management to ensure rooms are clean and ready for incoming guests.
- Assist with reservations, cancellations, and modifications as needed.
- Provide information about local attractions, dining options, and hotel amenities.
- Support the custodial team in maintaining high standards of cleanliness throughout the hotel premises.
- Perform basic floor care tasks as required to ensure a pristine environment.
**Requirements**
- Previous experience in a hotel or hospitality setting is preferred.
- Strong communication skills with an emphasis on customer service.
- Ability to multitask and work efficiently in a fast-paced environment.
- Familiarity with housekeeping management practices is advantageous.
- Knowledge of custodial or industrial cleaning methods is a plus.
- Attention to detail and commitment to maintaining high cleanliness standards.
- Flexibility to work various shifts, including weekends and holidays as needed.
- A positive attitude and willingness to learn are essential for success in this role.
Join our team as a Front Desk Agent where you can make a difference in our guests' experiences while growing your career in the hospitality industry!
**Job Types**: Part-time
**Pay**: $11.00 - $13.00 per hour
**Shift**:
- Evening shift
- Night shift
- Overnight shift
- Rotating shift
Job ID: 483283825
Originally Posted on: 6/29/2025
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