Night Auditor
Full-Time
Courtyard by Marriott Baltimore/McHenry Row
Baltimore, MD
A property of: Shaner Hotel Group
Posted about 3 hours ago
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JOB DETAILS
Job Description
Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Other duties as assigned.
Responsibilities
The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.
Qualifications
High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
Other Jobs at Courtyard by Marriott Baltimore/McHenry Row:
General Manager
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18 days ago
Director of Sales
Courtyard by Marriott Baltimore/McHenry Row
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29 days ago
Front Desk Agent
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Baltimore, MD
A property of: Shaner Hotel Group
Full-Time
28 days ago
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Contact About Us Terms and Conditions Privacy Policy
Full-Time
Courtyard by Marriott Baltimore/McHenry Row
Baltimore, MD
A property of: Shaner Hotel Group
Posted about 3 hours ago
SHARE THIS JOB
JOB DETAILS
Job Description
Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Other duties as assigned.
Responsibilities
The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.
Qualifications
High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
Other Jobs at Courtyard by Marriott Baltimore/McHenry Row:
General Manager
Courtyard by Marriott Baltimore/McHenry Row
Baltimore, MD
A property of: Shaner Hotel Group
Full-Time
18 days ago
Director of Sales
Courtyard by Marriott Baltimore/McHenry Row
Baltimore, MD
A property of: Shaner Hotel Group
Full-Time
29 days ago
Front Desk Agent
Courtyard by Marriott Baltimore/McHenry Row
Baltimore, MD
A property of: Shaner Hotel Group
Full-Time
28 days ago
Find Jobs Career Advice Post a Job
Contact About Us Terms and Conditions Privacy Policy
Job ID: 483330624
Originally Posted on: 6/29/2025
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