Dual Assistant Housekeeping Manager

Dual Assistant Housekeeping Manager Marriott International, Inc - 4.0 Boston, MA Job Details Full-time $27.50 - $31.25 an hour 10 hours ago Benefits Commuter assistance Paid parental leave Health savings account Employee stock purchase plan Disability insurance Health insurance Flexible spending account Tuition reimbursement Paid time off Adoption assistance Parental leave Employee discount Life insurance Qualifications No experience needed Mid-level High school diploma or GED Budgeting 1 year Associate's degree Full Job Description Additional Information Aloft and Element Boston Seaport District hotels, Bonus Eligible Job Number 25105799 Job Category Housekeeping & Laundry Location Element Boston Seaport District, 391-395 D Street, Boston, Massachusetts, United States, 02210 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Bonus Eligible Entry level management position that assists in supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Assisting in Managing Housekeeping Operations and Budgets Assists in all lost and found procedures. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guest room maintenance needs. Understands and complies with loss prevention policies and procedures. Ensures all employees have proper supplies, equipment and uniforms. Assists in supervising an effective inspection program for all guestrooms and public space. Assists in managing linen inventory and guest supplies and assists in the ordering of supplies as necessary. Assist in supervising Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service Handles guest problems and complaints seeking assistance from supervisor as necessary. Assists in the review of comment cards and guest satisfaction results with employees. Sets a positive example for guest relations. The hourly pay range for this position is $27.50 to $31.25. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they're stopping by for a few days or settling in for a few weeks, time away from home shouldn't mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you're an active optimist who doesn't second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.