PCH Community Health Greeter- PRN

PCH Community Health Greeter

PRN

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Position Information

Title : PCH Community Health Greeter (PRN)

Facility: Fidelity Health Care

Job reports to : Senior Manager, Premier Community Health

Premier Health Mission, Vision, and Values

The Premier Health Mission

We will improve the health of the communities we serve with others who share our commitment to provide high-quality, cost-competitive health care services.

The Premier Health Vision

People will choose Premier Health over any health system in Southwestern Ohio. We will earn their choice, and grow our market leadership by anticipating their needs and exceeding their expectations.

Patients and their families will choose us for our quality outcomes and compassionate care at a competitive price.

Physicians will choose us as collaborative partners for our easy, efficient practice environment and with a shared passion for high-quality medical outcomes.

Our employees will choose us as a great place to work, learn and build a career.

The Premier Health Values

RESPECT each persons dignity.

Act with INTEGRITY to do the right thing in all aspects of our responsibilities.

Serve with COMPASSION that embraces each individuals concerns and hopes.

Commit to EXCELLENCE as measured to the highest level of performance.

Position Summary

General Summary/Responsibilities:

Premier Community Health, a division within Fidelity Health Care, provides comprehensive health and wellness services to community and employer worksites. As a member of our screening team, this position requires travel to various sites in Southwest Ohio for health and wellness events. The greeter is the very first point of contact for interaction with community participants, and represents the initial face of Premier Community Health. Candidate must possess excellent interpersonal and customer service skills. Quick critical-thinking and problem-solving abilities are also essential to this role, as the greeter is responsible for maintaining event flow and constructively handling unanticipated related issues. Candidate should have solid teamwork collaboration strengths, and possess a desire for continued professional growth. Candidates position will be finalized pending successful completion of a 90-day probationary period .

Scope/Span of Control:

Supervisory Responsibilities (if applicable)

Supervises FTEs: No

Number of FTEs Supervised : N/A

Exercises full management authority including performance reviews, discipline, termination and personnel hiring No

Fiscal Responsibilities (if applicable)

Annual Revenue in Dollars : N/A

Annual Expense in Dollars : N/A

Financial Accountability : N/A

Population Served

Age of Population Served - Choose all that apply

Infant (birth less than 1 year)

Pediatric (1 less than 9 years)

Adolescent (9 less than 18 years)

Adult (18 less than 65 years)

Geriatric (65 years & older)

All Age Groups (Birth & Above)

Not Applicable

Qualifications

Education

Minimum Level of EducationRequired: High School completion / GED

Additional requirements:

Type of degree : NA

Area of study or major : NA

Preferred educationalqualification: NA

Position specific testingrequiremen t: NA

Licensure/Certification/ Registration:

NA

Experience

Minimum Level of ExperienceRequired: 1 - 3 years of job-related experience

Priorjob title or occupational experience: NA

Priorspecific functional responsibilities: NA

Preferredexperience: Some previous healthcare work background

Otherexperience requirements: Basic knowledge of general screening terminologies

Knowledge/Skills:

Excellent customer service and interpersonal skills

Excellent organizational/ problem solving skills

Ability to lift 20-30 pounds with ease

Must possess a valid drivers license and extremely reliable source of transportation

Professional demeanor and appearance required

Ability to maintain professionalism and composure under pressure

Must demonstrate the ability to maintain confidentiality of participant information/data

Must have regular access to email and internet to check communications

PhysicalRequirements & Working Conditions

PhysicalRequirements:

Pulling

Choose an item.

Standing

Choose an item.

Other sounds

Choose an item.

Twisting

3 - Frequently (41% - 75%)

Reaching

4 - Consistently (76% - 100%)

Visual Acuity Near

4 - Consistently (76% - 100%)

Walking

4 - Consistently (76% - 100%)

Manual Dexterity

4 - Consistently (76% - 100%)

Visual Acuity Far

4 - Consistently (76% - 100%)

Sitting

3 - Frequently (41% - 75%)

Use both hands

4 - Consistently (76% - 100%)

Vision Color

4 - Consistently (76% - 100%)

Pushing

2 - Occasionally (11% - 40%)

Talking

4 - Consistently (76% - 100%)

Concentrating

4 - Consistently (76% - 100%)

Climbing

2 - Occasionally (11% - 40%)

Lifting

4 - Consistently (76% - 100%)

Interpersonal Skills

4 - Consistently (76% - 100%)

Stooping

4 - Consistently (76% - 100%)

Lifting >10 pounds

4 - Consistently (76% - 100%)

Reading

4 - Consistently (76% - 100%)

Kneeling

2 - Occasionally (11% - 40%)

Normal hearing both ears

4 - Consistently (76% - 100%)

Thinking

4 - Consistently (76% - 100%)

WorkingConditions:

1. General office environment.

2. Climate controlled environment.

3. May work some evenings andweekend hours to complete projects or meet the needs of the department.

Organizational standards:

Providesparticipants with necessary information regarding the screening process

Transportsand stores screening equipment and supplies to and from event sites as needed

Workswith other members of the screening team to ensure events run smoothly

Setsup and breaks down equipment and supplies in assigned work area in a timely and organized fashion

Assistsother team members with set up and breakdown of events as needed

Assistsparticipants with necessary paperwork for health/wellness activities

Monitorsevent flow and makes changes if needed to ensure that events proceed smoothly

Attendsstaff meetings regularly

Participatesin continuing education related to the greeter position

Maintainsprofessionalism that reflects Premier Community Healths standards forexcellent service.

EssentialDuties & Functions

EssentialDuties & Functions:

Other Duties & Functions:

NA

The above duties and responsibilities may be essential job functions subject to reasonable accommodations. All job requirements listed include the minimum knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be constructed as an exhausted statement of duties, responsibilities, and requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.