Guest Service Agent - Part Time - Hilton Wilmington Christiana

The Hilton Christiana is looking for the best and brightest talent in the hospitality industry. Our commitment is to develop our associates and ensure that they embark on a Journey towards success, teamwork, empowerment, learning and collaboration. If you want to be part of a team that embraces these values and you think you have what it takes to “wow” our guests, we invite you to explore a career with Hilton Christiana and Meyer Jabara Hotels.

The Ideal Candidate

We are looking for enthusiastic, friendly customer service professionals! Prior face-to-face customer experience is a plus, but your attitude and personality is more important. You must have a polished presentation with professional communication skills. Scheduling flexibility and ability to drive the hotel shuttle is a must.

Job Description

This position is responsible for providing superior customer service at all times. You will assist guests with check-ins/check-outs, resolve customer complaints; assist guests in all inquiries in connection with hotel services, directions, local attractions, check cashing, safety boxes, etc., as well as handling guest registration, room assignments, and accommodating special requests whenever possible.

Job Requirements

• Previous hotel Guest Service experience a plus
• Must be willing to work a variety of day/night and weekend shifts.
• Must be able to read, write and speak English.
• Requires strong organizational skills.
• Must be able to work independently.
• Able be able to be on your feet for long periods of time.
• Able to lift at least 20 pounds.
• Excellent people skills and an energetic personality.
• Computer experience strongly desired.
• Cash handling experience
  
  

Join our Team!