Food Service Worker

  • Department of Veterans Affairs
  • Buffalo, New York
  • Full Time

Summary

This Food Service Worker position is located within the Nutrition & Food Service at the VA Medical Center in Buffalo, NY. The primary purpose of the Food Service Worker position is to support the food service operations provided to Veterans. Work is performed in one or more functional areas such as food preparation, dish and pot washing, dry and refrigerated storage and receiving, and the serving area.

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Overview

  • Accepting applications
  • Open & closing dates

07/02/2025 to 07/17/2025

  • Salary

$23.47 - $27.34 per hour

  • Pay scale & grade

WG 3

  • Help

Location

1 vacancy in the following location:

  • Buffalo, NY 1 vacancy

  • Remote job

No

  • Telework eligible

No

  • Travel Required

Not required

  • Relocation expenses reimbursed

No

  • Appointment type

Permanent

  • Work schedule

Part-time - 20 Hours

  • Service

Competitive

  • Promotion potential

3

  • Job family (Series)

  • 7408 Food Service Working

  • Supervisory status

No

  • Security clearance

Other

  • Drug test

No

  • Position sensitivity and risk

Non-sensitive (NS)/Low Risk

  • Trust determination process

  • Suitability/Fitness

  • Financial disclosure

No

  • Bargaining unit status

No

  • Announcement number

CBTE-12758163-25-CM

  • Control number

839971300

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This job is open to

  • The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

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Duties

This position independently performs duties that require proficiency in special procedures and broad knowledge of service operations, such as food and beverage preparation, modified diets, computer proficiency, dishwashing, dry and refrigerated storage, and safety and sanitation. Major duties and responsibilities include (but are not limited to):

  • Set up assigned station with the correct supplies and food items.
  • Serve food cafeteria style by placing uniform portions of food on customers'/patients'/residents' plates.
  • Break down and clean the station when assigned.
  • Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary.
  • Return soiled trays and dishes to the dish room.
  • Deliver meal trays to the patients' bedsides and report the patients' comments and complaints to the supervisor or dietitian.
  • Prepare beverages according to the number of servings required.
  • Prepare fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts in specified quantities.
  • Sort, wash, peel and cut cold foods using knives or other equipment.
  • Provide assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes.
  • Prepare uncooked food items, such as sandwich spread and salad dressings.
  • Operate and break down and clean all equipment assigned to food service and related areas.
  • Portion food items into standard serving sizes using the proper utensils and specified dishware.
  • Prepare boxed/to go meals.
  • Select and place correct items on patient trays.
  • Read and interpret a regular or modified menu, individual diet cards, tray tickets or patient selections.
  • Identify obvious discrepancies between the prescribed diets and the food items designated by the menu.
  • Decide what food items to serve for the most common diets.
  • Perform heavy-duty cleaning tasks throughout the food service and related areas.
  • Separate food waste, trash/recyclables from dishes, glasses and silverware.
  • Unload food/tray delivery carts.
  • Store sanitized dishes, glasses and silverware.
  • Scrape, soak, scour, and scrub cookware and utensils.
  • Move garbage cans when collecting and transferring trash from the work area to the disposal area.
  • Other duties as assigned to meet the needs of the Medical Center.

Work Schedule: 6am-10am, 7am-11am, 1030am-230pm, 3pm-7pm including weekends and holidays.

Position Description Title/PD#: Food Service Worker/PD99920A

Relocation/Recruitment Incentives: Not authorized.

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Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this job
  • Subject to a background/suitability investigation
  • Designated and/or random drug testing may be required
  • May serve a probationary period
  • Selective Service Registration is required for males born after 12/31/1959
  • A complete application package; Resume, Transcripts, etc.
  • Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:

  • Dexterity and Safety
  • Interpret Instructions, Specifications (other than blueprint reading)
  • Materials
  • Technical Practices
  • Use and Maintain Tools and Equipment
  • Without more than normal supervision
  • Work Practices

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Education

This job does not have an education qualification requirement.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at .

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

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  • Benefits

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Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Applicants will be referred in the order in which they were received.

  • Benefits

Help

Review our benefits

  • Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

Documents Accepted:

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • License
  • Other (1)
  • PCS Orders
  • Professional Certification
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript

Documents Required:

  • Resume

Please review the above list(s) to ensure you have included all necessary documents required for your application.

Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.

  • How to Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 07/17/2025 to receive consideration. To preview the questionnaire click .

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, , select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Agency contact information

Christina Morel

Phone ... X215041 Email ...

Address VA Western New York Healthcare System

3495 Bailey Avenue

Buffalo, NY 14215

US

Next steps

After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.

  • Fair and Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

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Required Documents

Documents Accepted:

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • License
  • Other (1)
  • PCS Orders
  • Professional Certification
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript

Documents Required:

  • Resume

Please review the above list(s) to ensure you have included all necessary documents required for your application.

Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.

Help

How to Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 07/17/2025 to receive consideration. To preview the questionnaire click .

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, , select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Read more

Agency contact information

Christina Morel

Phone ... X215041 Email ...

Address VA Western New York Healthcare System

3495 Bailey Avenue

Buffalo, NY 14215

US

Next steps

After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.

Read more

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

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Help

Overview

  • Accepting applications
  • Open & closing dates

07/02/2025 to 07/17/2025

  • Salary

$23.47 - $27.34 per hour

  • Pay scale & grade

WG 3

  • Location

1 vacancy in the following location:

  • Buffalo, NY 1 vacancy

  • Remote job

No

  • Telework eligible

No

  • Travel Required

Not required

  • Relocation expenses reimbursed

No

  • Appointment type

Permanent

  • Work schedule

Part-time - 20 Hours

  • Service

Competitive

  • Promotion potential

3

  • Job family (Series)

  • 7408 Food Service Working

  • Supervisory status

No

  • Security clearance

Other

  • Drug test

No

  • Position sensitivity and risk

Non-sensitive (NS)/Low Risk

  • Trust determination process

  • Suitability/Fitness

  • Financial disclosure

No

  • Bargaining unit status

No

  • Announcement number

CBTE-12758163-25-CM

  • Control number

839971300

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/839971300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Job ID: 483842549
Originally Posted on: 7/3/2025

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