Dining Room Supervisor - matchbox

Overview Become an integral part of the Matchbox team as our Dining Room Supervisor where you'll be at the forefront of creating a welcoming and enjoyable dining atmosphere. As a Dining Room Supervisor, you will be responsible for managing the operations of the dining room and ensuring guests have a pleasant experience. Your leadership skills, passion for hospitality, and dedication to delivering exceptional service will set the standard. If you have a friendly and outgoing personality, excellent communication skills, and a passion for providing outstanding customer service, join us at matchbox and be a part of a dynamic team that brings people together through great food and hospitality. Responsibilities Manage restaurant operations to enhance customer experiences. Supervise and train dining staff for exceptional service. Handle reservations and optimize seating arrangements. Ensure accuracy in order taking and transmission to the kitchen. Promote upselling and maintain a strong grasp of the menu. Resolve conflicts among staff and address customer concerns. Uphold health, safety, and sanitation regulations. Collaborate with kitchen staff for efficient service. Maintain a clean and inviting dining environment. Provide leadership and guidance during peak hours. Qualifications Previous experience in restaurant or hospitality management. Strong communication and leadership skills. Knowledge of food safety and health regulations. Ability to handle high-pressure situations and solve problems effectively. Ability to stand and walk for extended periods. Frequent bending, lifting, and carrying up to 25 pounds. Ability to move quickly and efficiently in a fast-paced environment. Clear verbal communication with guests and team members. Flexible schedule including weekends and evenings as needed. Knowledge of food health and safety regulations. Who We Are: Matchbox is a leading restaurant brand that has been bringing people together since 2003 with our mouth-watering wood-fired pizzas, mini burgers, and chef-inspired dishes. We are committed to providing a positive experience to every guest, client, and team member. Join Matchbox and be a part of our continued success and vibrant dining culture. Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.