Receptionist

Who you are:

As the Receptionist at Union Square Hospitality Group (USHG), you'll be the first point of contact for guests, candidates, and team members at our Home Office in New York City. You are warm, highly organized, and service-driven - excelling in communication, multitasking, and creating a welcoming environment. You'll support daily office operations, uphold our standards of excellence, and help ensure the smooth flow of information and resources across the organization.

What you'll do:

• Consistently support a culture of Enlightened Hospitality.
• Welcome visitors, answer phone calls, manage general inquiries, and ensure a professional and hospitable front desk presence.
• Oversee the functionality and upkeep of shared office spaces, supplies, and equipment.
• Coordinate appointments, meetings, and travel assignments as needed.
• Prepare meeting rooms and organize catering or materials as needed.
• Manage mail, shipments, deliveries, and other logistics to support office operations.
• Assist with recordkeeping, employee directories, and internal communications.
• Build and maintain positive relationships with vendors and service providers.
• Collaborate with the broader team to support planning, scheduling, and operational needs.

What we need from you:

• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office.
• High attention to detail, with the ability to manage multiple priorities with ease.
• A warm, professional demeanor and commitment to confidentiality.
• Demonstrated ability to embody Enlightened Hospitality and USHG's behaviors.

What you'll get from us:

• Hourly compensation range of $23 - $26 per hour
• Comprehensive Medical, Dental, and Vision insurance
• Paid Time Off to support you with an active life outside of work
• Paid Parental Leave
• Life Insurance
• Flexible Spending Options (healthcare, dependent care, transit & parking)
• Employee Assistance Program to support overall mental wellbeing
• Exclusive access to primary care, mental health, and other healthcare services
• Annual dining credit and 51% dining discount throughout the USHG family of restaurants
• Matched 401(K) to help you invest in your future
• Access to USHG HUGS Employee Relief Fund
• The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.