Housekeeping Room Inspector - Must be Bilingual - English/Spanish

Company Description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. This position requires availability on weekends and holidays.

Come join our Flock!

Job Description

Reports To: Housekeeping Manager

General Purpose: The Room Inspector examines rooms prior to guests arriving and conducts inspections upon their departure to assess if any damages have occurred. She/he is also responsible for measuring the quality of work of the housekeeping staff in all areas of the property.

Specific Responsibilities:

• Inspects the cleanliness of guest rooms, public areas, and back of the house.

• Ensures compliance with accident/loss prevention programs, SOP's, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

• Issues assignments to housekeeping staff.

• Issues supplies/goods to staff at beginning of shift.

• Responds to guest requests, concerns and problems to ensure guest satisfaction.

• Turns lost and found items into the Housekeeping Supervisor.

• Assists Housekeeping Manager with implementing emergency training procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

• Works with housekeepers and Front Desk to resolve guest problems.

• Interacts with employees and guests on a daily basis.

• Other duties as assigned by your supervisor or manager.

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here:

Qualifications

• Excellent observation skills with a demonstrated attention to detail

• A strong working knowledge of housekeeping and hotel services, policies, and operations.

• Able to clearly communicate information to management and guests

• Positive attitude and demonstrates enthusiasm for all things 21c

• Must pass a background check.

• Education/Formal Training

• High school education or equivalent experience

Experience:

• One to two years in a related position with this company or other similar.

Physical Requirements:

• Must be able to bend down and get on and off floor numerous times per day.

Additional Information

All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: