Customer Service Specialist

Customer Service Specialist Engineering Careers | STSI Pembroke Pines, FL, US 5 days ago Quick Job type Full-time Quick Job description Customer Service Specialist Location : Pembroke Pines, FL Pay Range : $18.50-$20.50 / hr. Benefits : Standard Medical, Dental, and 401(k) Responsibilities : As a Customer Service Support, you'll join a collaborative team ensuring that our clients can deliver their services - uninterrupted. Based in US FL Pembroke Pines, you'll have the opportunity to perform a variety of tasks for municipal services. You'll receive or initiate customer contact in order to resolve complaints; process customer billing activities, cash receipts and related reporting; maintain complaint tracking records and work order system to insure timely, efficient and complete service; answer telephones; receive and route messages; handle requests for meter reads, load and unload readings; and receive, log, and dispatch waterline marking requests. You'll also maintain contact with field maintenance personnel to relay information and dispatch maintenance requests; operate computer terminal to enter and track information, produce reports, maintain customer service account records, enter and close out service tracking records to ensure timely and accurate installation process, general office tasks; and perform other duties as required. Most importantly, you'lltake actionto ensure the safety, health and well-being of you and your team. Qualifications : High School Diploma or equivalent Clerical, customer service or related experience Proficientcomputer skillsincluding(MS Office Suite : Word, Excel, Outlook, PowerPoint) Possess a valid driver's license with no major infractions Experience supportinga team in a municipal, engineering, construction or related industry We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to any of these characteristics. a job alert for this search Customer Service Specialist Pembroke Pines, FL, US