FOH Support Staff

  • Whitefish, Montana
  • Full Time
The Front of house support staff member is responsible for overall preparation of condiments, food delivery and presentation of food items and to assist the food server. Ensure prompt cleaning and resetting of tables according to specifications. This position requires individuals to have a pleasant personality, be team oriented, and enjoy working with and serving people. These functions will be performed in accordance with departmental policies, practices, and procedures and within the framework and intent of Herb and Omni standards. FOH support staff will deliver an exceptionally distinctive dining experience by ensuring the dining room, lobby and service area are clean, stocked and visually appealing. A FOH support staff will be a team player throughout the restaurant by assisting Servers in properly serving food and beverages while also clearing, cleaning and resetting tables for the next guests. One key to our success is the high standards we set on the health and safety of our team members and guests. We are committed to the highest safety and sanitation practices, including team member wellness and team members maintaining clean, sanitized and safe restaurants. From masterfully prepared cuisine to exceptional service, Herb and Omni provides a place where you can enjoy being part of a comfortably sophisticated restaurant while thriving in a nurturing work environment that encourages growth.

Responsibilities
As a FOH support staff, you will be responsible for assisting the kitchen and assisting our Servers in the dining room
Working in the kitchen, you will help with assembly of prepared food and condiments following Herb and Omni standards
You will need to check orders for accuracy and review those orders with the Guests to ensure they are prepared to our Guests expectations
Working alongside the servers you will be expected to help track food times, stock tables with proper items needed, bussing tables, offering drink recommendations and refills, decanting and selling wine & performing table side service to create an elevated and seamless experience for our Guests
Responsible for bringing the food properly garnished, out to the table.
Must know table numbers, floor plans and pivot points.
Must have a thorough knowledge of menu items and garnishes.
Serve food when necessary while following the rules of service.
Communicate the guests needs to the server.
Help expedite the food. Prioritize the order in which trays are run.
Good coordination when carrying items on a tray through a crowded room.
Help maintain the cleanliness of the table and side stations.
Break downside stations and so assigned kitchen duties.
Set up, place, and fill equipment.
Complete designated side work daily.
Maintain kitchen transport carts or trays in a clean and sanitary manner.
Treats all customers with courtesy and respect.
Additional related duties as requested by the supervisor or manager.

PHYSICAL REQUIREMENTS:

Requires constant mobility and the ability to reaching from floor level six (6) feet.
Must be able to transport full tray to and from kitchen.
Requires lifting to 40 lbs.
Requires transporting, pushing, pulling, and maneuvering carts through crowded areas.
Work in a busy, fast-paced restaurant environment.
Maintain physical stamina and proper mental attitude to work under pressure and effectively deal with guest, management, and employees in all situations.
Requires mobility and prolonged standing.

NON-PHYSICAL REQUIREMENTS:

Ability to speak verbally in English with management, employees, and guests.

Knowledgeable in handling kitchen equipment.

Commitment to high-quality customer service.

Maintain knowledge of food and beverage offerings.

For this position, pay will be very competitive - plus tips We cordially invite you to apply.

Joining our team provides exceptionally distinctive benefits, including:
Competitive pay, every week
Medical, dental and vision coverage
Multiple insurance options, wealth benefits and flexible spending accounts
Dining discounts

Email resume in response to this ad to schedule interview
Job ID: 484210182
Originally Posted on: 7/5/2025

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