Front Desk Receptionist

Front Desk Receptionist

Durham, North Carolina; Durham, North Carolina

Non Clinical

1816

Job Description

Overview

Are you passionate about making a difference in the healthcare industry? At MedQuest Imaging, we provide exceptional diagnostic imaging services that improve patient outcomes and enhance the quality of care. As a leading manager of outpatient diagnostic imaging facilities, we are constantly seeking talented and motivated individuals to join our dynamic team. If these attributes align with the job culture, you are seeking - then MedQuest Imaging might be the right fit for you!

MedQuest Imaging is looking for a: Front Desk Receptionist

In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center's behalf which includes, but is not limited to: welcoming all patients and their family members into the imaging center, making patients and all visitors feel comfortable, and anticipating and attending to the needs of our patients. This position includes checking patients in, answering the telephone, routing incoming calls to the appropriate party, scheduling patient appointments, collecting balances from patients' financial responsibility at time of service, and other front office/desk duties as necessary.

Qualifications

Education:

High School Diploma or equivalent

Prior Experience:

0 - 2+ years of experience working in a customer support role or hospitality field

Special Qualifications:

Strong customer service background and focus

Professional written and verbal communication skills

Working knowledge and ability to perform accurately and efficiently on computer

Demonstrated ability to multi-task

Ability to work in a fast-paced environment

Preferred Skills/Experience:

Experience working in a physician practice or other type of medical services office

Knowledge of medical terminology

Prior patient collections experience in a medical setting

Medical records experience

Bachelor's Degree

Company Message

A career at MedQuest Imaging will provide you with opportunities for career advancement, dedicated peer support, and continuing education. Our company is committed to providing our employees with the upmost positive work environment. Benefits offered include:

Competitive salary package

Health, Dental, and Vision insurance

Health Savings Account

Life insurance

Short/Long term disability insurance

401(k) retirement plan

Patients, referring physicians, and healthcare systems count on MedQuest, and we're growing to meet the demand. A career with our team includes limited or no weekend work, competitive salaries and benefits, and hybrid/remote opportunities based on role. To learn more, visit www.MQImaging.com.