Server

  • Mercadito
  • Chicago, Illinois
  • Full Time
Server

Mercadito

108 West Kinzie Street, Chicago, IL, United States

Full Time Hourly ($12.62) plus tips

Expires: Jul 31, 2025

Be an early applicant

Required Years of Experience

2 years

Job Details

Mercadito is currently seeking a Server that can complete both service roles during the shift.

Opened in 2010, Mercadito splashed into the hospitality scene in the heart of Chicago's River North neighborhood at 108 W. Kinzie St, with the goal to create an upscale Mexican restaurant that caters to the tastes of those who crave elevated authentic Mexican cuisine, specialty tequila and mezcal libations.

Being voted a top Mexican restaurant in Chicago, Mercadito is the city's go-to for fresh ingredients and menu items made from scratch such as their homemade tortillas and seasonal guacamole; focusing on consistently delivering bold flavor and authentic recipes.

The ideal spot to start off an evening of long lasting memories due to its festive cocktails and shareable plates. With a quaint patio, front lounge, and main dining room with garage windows for an indoor-outdoor feel, Mercadito offers a spacious space for guests to relax and enjoy a memorable experience while having the privacy and space to spread out.

Essential Functions

Prepare and serve beverages to guests according to recipes and contracts

Walk guests through the menu to answer any questions and assist with any necessary accommodations for allergies and dietary restrictions.

Listen intently to guests and be aware of body language so as to properly tailor the service experience to those guests.

Check back with guests about each dish and beverage, as well as when beverages are in need of being refreshed.

Stock/restock appropriate areas of the bar with alcohol, glassware, ice and supplies

Available to work a variety of hours, days and shifts, including weekends

Effectively service a full bar top, cocktail station, and dining room orders

Safely and effectively use and operate all necessary tools and equipment, including knives and blenders

Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction

Ability to multi-task calmly and effectively in a busy, stressful environment

Work in a confined, crowded space of variable noise and temperature levels

Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds

Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

Ensure the overall guest experience exceeds expectations and anticipate guests' needs

Greet guests with a warm, sincere smile

Use good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy

Manually wash and sanitize glassware using a three compartment sink

Account for and maintain the security of all bar stock and inventory

Responsible for the security and reconciliation of the bar cash drawer

Ability to recognize an intoxicated guest, refuse to overserve guests and seek out management with any concerns about a guest that appears intoxicated

Accurately record and account for all items ordered, process payments, and account for and balance all sales/receipts in compliance with restaurant policies and procedures

Understand and respond knowledgeably to questions about the restaurant and menu

Use sales techniques and present and encourage current promotions to guests

Follow all steps of service

Understand and follow the food allergy procedure and special orders/restrictions

Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals

Comply with all safety and sanitation guidelines and procedures

Successfully complete alcohol awareness training

Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook

Get along well with others and be a team player

Other duties will be assigned as needed

Compensation Details

Compensation: Hourly ($12.62) plus tips

Benefits & Perks: Dining Discounts

Required Skills

Service Procedures

Customer Service Orientation

Beer Knowledge

Attention to Detail

Wine Service

Problem Solving Skills

Menu Knowledge

Team Collaboration
Job ID: 484300663
Originally Posted on: 7/7/2025

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