Front Desk Clerk

Work for a winning team that now offers Day One Benefits and Daily Pay* Full-Time Year-round position!

At Hilton Grand Vacations our goal is to make someones day, every day. We work in an exciting and energetic environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Discover the happiness of delivering lasting memories and showing our guests how grand life can be.

A career as a Full-time Front Desk Clerk at Shenandoah Crossing Resort ensures that every interaction with a guest or owner is a positive and memorable experience while checking them in and out of the property.

Heres why you will love it here:

• Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

Main Responsibilities:

• Check in and out Owners and Guests
• Respond to guests requests.
• Assists guests with reservations or change.
• Generates invoices and collects payments.
• Maintains safety deposit boxes.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Work as a team with co-workers to complete check lists and daily duties.
• Prepares and consistently restocks the front desk with supplies.
• Other duties as requested by your leader.

What are we looking for:

• Prior customer service and cash handling experience preferred.
• High School Graduate.
• A professional demeanor.
• Proficient English language, both verbally and in writing.
• Ability to multi-task responsibilities and prioritize.
• Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.

Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweeks Top 100 Most Loved Workplaces list consecutively in 2021 and 2022, awarded two sought-after Stevie Awards in The 20th Annual American Business Awards including a Gold Stevie for Company of the Year Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundations Best Adoption-Friendly Workplaces list and becoming a Great Place to Work certified company in 2022.

• Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.