Server Assistant - Players' Pub

Job Summary

Under supervision of the Restaurant Manager, the Server Assistant works to prepare dining room and back of the house area for service. All areas are kept clean and immaculate. The Server Assistant will welcome guests and attend to their every need while assisting the server with various needs. Product knowledge is essential and must know all aspects of the menu and beverage offerings. Assist in monitoring the guests' needs and in all phases of the operation. The Server Assistant is responsible for resetting tables, clearing tables, running food, changing the room over, and proper maintenance of tables and storage areas both in the front and back of the house.

Responsibilities

Maintain complete knowledge of scheduled daily activities and in-house groups, daily house count, hours of operation of each outlet. Maintain complete knowledge of all menu items, specials, 86'd items, liquor brands beers and non-alcoholic selections available in the restaurant. Maintain complete knowledge of table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code of the restaurant. Must be positive, a team player, and passionate about serving guests. Will be responsible for daily prep work, table maintenance, assisting with guest needs, assisting with teammates needs, and creating an environment of teamwork and learning to be better. All other duties as assigned.

Education and Experience

• Minimum 18 years of age to serve alcohol.
• Must be willing to learn and fast on their feet.
• Must possess strong interpersonal skills .
• Must be able to communicate with guests and fellow staff effectively.
• Must possess good organizational skills, as well as be extremely thorough.
• Must possess the ability to adapt in an ever-changing and fast-paced environment.
• Must be able to maintain a professional demeanor with guests and teammates at all times.
• Must be punctual.

Knowledge and Skills

• Knowledge of local activities and attractions appropriate for restaurant clientele.
• Ability to communicate with proper grammar in English.
• Ability to provide legible communication.
• Some experience in similar position dealing with the general public.
• Ability to work as a team to ensure complete guest satisfaction.
• Ability to maintain a good energy level throughout service.
  

Essential Physical Requirements

100% -- Stands during entire shift.

90% -- Verbally communicates with guests and phone.

75% -- Reaches, bends and stoops frequently.

30% -- Carries 35 lbs./high chairs/heavy trays about thirty times per shift over medium distances (20-30 feet).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position.

All offers of employment at Kiawah Island Golf Resort are contingent upon the results of a thorough background check. Background checks will be conducted on all final candidates.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy.

We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to ....