DUNKIN - Shift Leader

  • Dunkin'
  • Swansea, Massachusetts
  • Full Time

We are looking for a shift leader with prior DUNKIN' experience. Previous leadership experience preferred.

We highly prefer open availability but are more than willing to work with you.

Shift Leaders are responsible for store operations in the absence of management.

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

  • Competitive wages
  • Awesome team-oriented environment
  • Discounted tuition to SNHU. Southern New Hampshire University
  • Learn more at www.snhu.edu/dunkin
  • tips accepted at our location
  • Provide excellent guest satisfaction, service speed, and product quality
  • Previous experience working in a cafe or quick service restaurant preferred
  • Show passion about results by setting compelling targets and delivering on commitments
  • Meet safety and sanitation standards
  • Anticipate and understand guests needs and exceed their expectations
  • Must be able to delegate and supervise 5-10 employees.
  • Open Availability
Job ID: 484786564
Originally Posted on: 7/10/2025

Want to find more Hospitality Service opportunities?

Check out the 241,339 verified Hospitality Service jobs on iHireHospitalityServices