Barista

10000 Ballantyne Commons Parkway
Charlotte , NC 28277

Job Description

Barista

Department: Food & Beverage

Reports To: Restaurant Manager

Northwood Overview

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.

Job Overview:

As a Barista, you will be responsible for crafting exceptional coffee and beverage experiences for our guests. You will play a crucial role in creating a welcoming and inviting atmosphere.

Responsibilities:

Beverage Preparation:

o Prepare a variety of hot and cold beverages, including espresso, cappuccino, latte, and specialty drinks.

o Adhere to standardized recipes and ensure consistent quality.

o Maintain knowledge of coffee origins, brewing techniques, and beverage trends.

Customer Service:

o Greet guests warmly and provide excellent customer service.

o Take accurate orders and provide recommendations.

o Handle customer inquiries and resolve issues efficiently.

Food Preparation:

o Prepare light food items, such as pastries, sandwiches, and salads.

o Maintain food quality and presentation standards.

Equipment Maintenance:

o Clean and maintain coffee machines, grinders, and other equipment.

o Ensure a clean and organized workspace.

Inventory Management:

o Monitor inventory levels and restock supplies as needed.

o Assist with receiving and storing inventory.

Qualifications:

Benefits:

Perks & Benefits:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.

EEO and ADA Statements

The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.