Food Court Utility Steward

Wage Range: $15.00

OPEN UNTIL FILLED - 1st CLOSING DATE: JULY 18TH, 2025

JOB SUMMARY

Primary responsibility is washing all restaurant dishes, glasses, utensils, and equipment. Ensures a supply of clean dinnerware at all times. Also responsible for equipment maintenance and cleaning and ensures stainless and dishes are clean and grease-free.

ESSENTIAL JOB FUNCTIONS:

• Guest service ensures customer satisfaction through prompt, efficient, and quality staff service.
• Washes dishes, glassware, silverware, and ashtrays.
• Restocks into racks and shelves, glassware, dishes, silverware, and ashtrays.
• Washes bus tubs, and silverware holders, and keeps sanitary all racks and cup holders.
• Scrape off all soil, rinse items, place in the dishwasher, and wash some items by hand.
• Daily maintenance of dishwasher equipment and reports any deficiencies to the supervisor.
• Continuous maintenance of dishwasher and kitchen area as being clean and grease-free.
• During slow times, assist with utility maintenance cleaning as directed.
• Helps bussers lift bus trays to the dish area at peak times.
• Takes clean dishes, silverware, and all glassware to the dining room as needed.
• Promotes a clean, safe, healthy, and friendly work environment for employees and guests. Promptly reports all concerns to the Supervisor
• During overload or staff shortage time, may function in a busser role.
• Ensures compliance requirements are followed through regulatory laws, PP&P, department policies and procedures, codes, etc.
• Participates and attends designated meetings, training, activities, etc., as directed.
• Ensures operation of equipment, tools, materials, etc. are handled safely.
• Promotes internal guest service standards by treating employees with courtesy and respect through a positive attitude.
• Other duties as assigned.

PROMOTE WRC QUALITY SERVICE STANDARDS:

SAFETY: Ensuring a safe experience by protecting the welfare of all.

INTEGRITY: Expecting personal accountability at every level.

COURTESY: Creating an exceptional customer service experience for everyone.

TEAM: Functioning together to create a cooperative and positive experience.

SHOW: Providing flawless experience -a clean and cared-for resort.

SUPERVISORY AUTHORITY:

• None.

SIGNATORY ABILITY:

• None.

ACCESS TO SENSITIVE AREAS:

• None.

MINIMUM QUALIFICATIONS:

• Customer service experience.
• Able to work with water and chemicals.
• Able to follow written and oral instructions.
• Able to read and understand product labels.
• Physically fit - able to stand and/or walk for long periods; able to perform repetitive motions with wrists, hands, and fingers; and able to lift and maneuver 50 lbs.
• Effective communication skills - verbally able to provide instruction, responds to questions, and has exceptional interpersonal skills and abilities.
• Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
• Must be at least 16 years of age.

PREFERRED QUALIFICATIONS:

• Six months' experience working as a dishwasher.
• Licensed/certified as a food handler.