Counter Server Lead - Winter 25-26

Company Description

With roots dating back to 1946, and a division of Aspen One, Aspen Skiing Company owns and operates four mountains-Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Aspen Skiing Company takes pride in the coexistence of resort, community, and the environment, which exemplifies its values of living fully, honoring people and place, taking the long view, and pursuing excellence in everything it does. Aspen Skiing Company is where guests from around the world come to renew the mind, body, and spirit through unforgettable experiences at the confluence of nature, culture, and recreation.

Aspen Skiing Company also owns and operates the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets. Aspen Snowmass encompasses 5,680 acres of skiable terrain across four mountains, more than 40 ski lifts, and more than 410 trails. For more information, visit www.aspensnowmass.com or follow @aspensnowmass on Instagram, Facebook, and X.

Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the ..., aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.

Job Description

The Lead Counter Server is responsible for preparing and serving food & beverage items in a cafe or counter service environment. This position reports to the Restaurant Manager and/or Assistant Manager.

Job Posting Deadline

Applications for this position will be accepted until October 1st, 2025.

Essential Job Functions

• Assist management team with training new employees, assigning opening/closing duties, section assignments and scheduling, monitoring performance and productivity.
• Act as the manager on duty in the absence of a manager
• Rectify guest and employee issues immediately, reporting all incidents to the management team
• Assist with inventories as required
• Operate POS system and handle cash/credit transactions
• Provide alcoholic beverage service to guests
• Assist with storage of food, beverage and wood deliveries
• Maintain a clean, sanitary and safe work environment through cleaning and organization to include but not limited to: storage areas, dining areas, restrooms, kitchen equipment, walk in fridge/freezer storage, trash, recycle, including task such as wiping tables and equipment, mopping, vacuuming, sweeping
• Assist in keeping exterior spaces, safe and clean which may include: placing ski racks, snow removal and moving deck furniture
• Report any problems with food product, kitchen equipment, work area, dining space and exterior of building to a Chef/Manager and make them aware of guest comments and concerns
• Participate in preparation, safe handling and service of food product according to applicable health codes, laws and the Chef's/Manager's specifications which will include the basic operating of cooking equipment
• Other duties as assigned

Qualifications

Education & Experience Requirements

• Must be 18 years or older
• High School diploma or equivalent preferred
• Proficient work experience in a commercial kitchen is preferred
• Proficient guest service experience is preferred
• TIPS Certification preferred

Knowledge, Skills & Abilities

• Basic computer and math skills required
• Ability to communicate and follow oral or written directions in English is required
• Ability to ski or ride at an intermediate level is required for employees of ski in/ski out restaurants in winter
• Ability to safely operate and be able to train others on the operation of various kitchen equipment to include but not limited to: oven, grill, flattop, soup kettles, slicers, robo-coupe, immersion blender.
• Ability to safely use a knife & be able to demonstrate consistency with knife cuts.
• Ability to work in collaboration with others to achieve team goals
• Ability to remain focused, organized, flexible, and detail-oriented
• Follows all safety policies and procedures and exercises caution when working

Additional Information

Work Environment and Physical Demands

• Ability to reach, crouch, kneel, stand, bend or be on your feet for extended periods of time
• Regularly work in wet, cold, hot conditions requiring the use of protective apparel/equipment to prevent exposure to the elements and may be required to walk on slippery and uneven surfaces
• Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits

This position is classified as a seasonal full-time and part-time position eligible for the following benefits:

Enrollment dates differ across the various programs.

• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass
• Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at ....

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster