Spa Receptionist Coeur dAlene Resort

Now Hiring: Spa Front Desk Agent at Coeur d'Alene Resort Be the first smile guests see and help create a serene spa experience About Coeur d'Alene Resort Spa: Our spa offers luxurious treatments and a tranquil environment designed to rejuvenate guests. We are looking for a friendly and organized Spa Front Desk Agent to manage appointments, greet guests, and ensure a smooth and relaxing spa visit. The Role: As a Spa Receptionist, you will be the welcoming face of the spa, handling reservations, checking guests in and out, and providing exceptional customer service throughout their visit. Key Responsibilities: Greet guests warmly and manage appointment scheduling Answer phone calls and respond to guest inquiries professionally Process payments and maintain accurate records Coordinate with spa therapists and staff to ensure smooth operations Maintain a clean and organized front desk and waiting area Assist guests with product information and retail purchases Handle guest concerns promptly and courteously What We're Looking For: Previous front desk or customer service experience preferred Excellent communication and interpersonal skills Strong organizational skills and attention to detail Ability to multitask and work efficiently in a fast-paced environment Professional appearance and positive attitude Flexibility to work evenings, weekends, and holidays Why Join Us: Work in a peaceful, upscale spa setting Be part of a dedicated team focused on guest wellness Access to resort-wide employee benefits and perks Benefits & Compensation Daily Perks: Employee meals Free parking Uniforms provided with in-house laundry service 20% discount at all resort restaurants 10% discount at participating local businesses Free daily cruises (subject to availability) Discounted room and golf rates Health & Wellness: Medical, dental, vision, and life insurance (available to full-time employees after 60 days) Access to an on-site clinic exclusive to resort employees with benefit coverage Flexible reimbursement plan Retirement: 401(k) plan with 50% match up to 4% contribution (eligibility begins at age 21 after 60 days of employment) Paid Time Off: After 6 months: 7 days After 1 year: 10 days After 2-4 years: 15 days After 5+ years: 20 days Holiday Pay: Time and a half for hours worked on Thanksgiving and Christmas