Seasonal Front Desk Specialist at TOPSL

$16.75

Per Hour

Seasonal Front Desk Specialist at TOPSL Resort

Vacasa, LLC

Location: Miramar Beach, FL - 32550

Positions available: 1

Job #: 6863093

Source: Vacasa, LLC

Posted: 5/8/2025

Web Site: www.vacasa.com

Job Type: Full Time (30 Hours or More)

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Job Requirements and Properties

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Work Onsite

Full Time

Required

Schedule

Full Time

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Job Description

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What you'll do

* Act as the first point of contact for our guests, vendors, and, occasionally, our owners within a local management office

* Be responsible for taking incoming phone calls, occasional outbound calls, and responding to emails or chats on a daily basis from guests who have questions or concerns about a reservation, statement or other concern

* Assist with the creation and delegation of maintenance and housekeeping tickets (If applicable)

* Verify unit availability to assist with scheduling vendor or realtor visits

* Meet and maintain Vacasa standards and metrics such as guest satisfaction, accuracy, efficiency, and inquiry conversion to reservations

* Build and maintain business relationships and open lines of communication with other internal support teams

* Other tasks as needed - because every day looks different in hospitality!

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Additional Information

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The skills you'll need * Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices * Professional in all forms of communications such as email, phone calls, video calls and texts * Ability to work well under pressure in an agile, fast-paced environment * Excellent time management skills with the ability to change activity frequently and cope with interruptions * Highly responsive and reliable * Strong attention to detail * Prior housekeeping experience a plus * Adhere to all company policies and procedures Work environment and physical demands * Availability to work Sunday through Saturday, early mornings and evenings as needed * Ability to use hands to finger, handle or feel, and reach with hands and arms * Ability to stand, sit, and walk for an extended period of time * Reach overhead and below the waist * Regularly push, pull, and lift up to 25 pounds * Occasionally lift or move up to 50 pounds * Bend, stoop, squat, kneel, and twist * The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job. What you'll get * Health/dental/vision insurance based on hours worked * Employer Sponsored & Voluntary Supplemental Benefits based on hours worked * 401K retirement savings plan with immediate 100% company match on the first 6% you contribute * Health & Dependent Care Flexible Spending Accounts based on hours worked * Paid Vacati

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