Drink Runner

1 year

COTE, the carnivorous vision of proprietor Simon Kim, blends the dining experience of Korean Barbeque together with the hallmarks of a classic American Steakhouse. The result is a unique, convivial and interactive atmosphere, accompanied by the highest quality USDA Prime beef, an impeccable 1200+ label wine list, and a suite of classic-but-creative cocktails

Smokeless grills in every table, combined with cuts from our in-house dry aging room, ensure that every morsel of steak is hot, fresh, and caramelized every bite.

At COTE, we follow a simple mantra: + + =

• Hiring Phase: COTE begins the hiring process, including resume screening and interviews, August 12 onwards.
• Training Phase: The training phase is planned for two weeks in mid-September, Monday-Friday. The week of 9/15, training will run from 10am to 3pm in order to allow those who are currently employed to continue working. The week of 9/22, training will run from 10am to 4pm.
• Pre-Opening: The Pre-Opening phase runs from Monday, 9/29 to Thursday, 10/2 and consists of Friends & Family services during normal dinner hours.
• Grand Opening: The grand opening party will take place on Friday 10/3, and the restaurant will be open for service 7 days/week beginning on Saturday 10/4.

Job Summary:

Drink Runners are dynamic hospitality professionals responsible for the rapid delivery of drink orders from the bar to customer tables. Runners elegantly present each beverage to the table with detailed explanations of the items major components. Runners also act as a liaison between the bar and service team.

Essential Job Duties & Responsibilities:

Job duties and responsibilities include, but are not limited to the following:

• Completes all assigned side work related to set up and breakdown of the bar.
• Ensures the bar is well-stocked with glasses, coasters, napkins, straws, ice, liquor, wine, and beer.
• Stocks and organizes drink pass with garnishes and straws.
• Prepares glassware, ticket rail, and drink trays.
• Garnishes drinks, pours beer from keg, opens soda bottles, according to bartenders instructions.
• Delivers customer beverages to their assigned position and table quickly and accurately.
• Maintains tables by removing glassware as completed, replenishing beverages, refilling water glasses and being alert to customer needs when delivering beverages.
• Takes orders from customers and ensures 100% accuracy when entering orders into the system.
• Drink runners should have thorough knowledge of all beverage items, ingredients, and presentation to answer all customer inquiries and maintain quality control.
• Reports to each scheduled shift on time, in uniform, and ready to work.
• Ensures beverage is served in accordance with safety standards (e.g. proper temperature).
• Liaises between bartenders and floor staff.
• Reads the order tickets and ensures that all customers are delivered the correct beverages.
• Ability to answer customers questions about cocktails and wines by the glass.
• Responsible for training new employees as assigned.
• Assists other stations or areas of the restaurant when requested by management.

Qualifications:

• Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
• Must be reachable by email and able to communicate via phone as well.
• Communicates information effectively and efficiently.
• Excellent organizational skills and attention to detail.
• Possesses a positive, results-oriented, team-player mentality.
• Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
• Ability to under pressure and maintain professionalism when working under stress.
• Knowledge of workplace safety procedures and local Department of Health standards.
• Food Handlers Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy.
• Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs.
• Must be of legal age to serve alcohol.
• Certification for responsible alcohol service or ability to obtain within 6 months.
• Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace.
• Ability to execute steps of service in adherence with company policy.
• Excellent interpersonal and customer service skills.
• Excellent communication with management and teammates.

Nevadas Pay Transparency Law requires employers to provide the salary range or rate for a position to applicants who have interviewed for it, seek a promotion, or for an internal transfer to that position.

• Structured, generous compensation for all positions
• Comprehensive Medical, Dental, and Vision benefits
• Flexible Spending Account/Health Savings Account
• Commuter Benefits
• Referral Bonus Program
• Career Advancement Opportunities
• Employee Recognition Awards
• Employee Dining Discounts
• Paid Time Off

COTE fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status.

Applicants requiring a reasonable accommodation to perform the essential functions of the job should contact the Human Resources department at [email protected]

Compensation: Salary/Hourly ($12.00)

Benefits & Perks: Commuter Benefits, Dental Insurance, Dining Discounts, Health Insurance, Paid Time Off, Potential Bonuses, Vision Insurance

Ability to work in a fast paced environment

Strong Multitasking Skills

Effective Time Management

Ability to Follow Instructions Accurately

Strong Problem Solving Skills

Ability to Train and Mentor New Employees

Customer Focused Mindset

Adaptability to Changing Situations

Team Collaboration Skills

Ability to handle customer inquiries

Strong Work Ethic

Attention to Customer Satisfaction

Ability to Maintain Cleanliness and Organization

Ability to Manage Stress Effectively

Knowledge of Beverage Presentation and Garnishing

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