Server/Waiter/Waitress

  • Lacoste
  • Chicago, Illinois
  • Full Time

SERVER - FREEHANDCHICAGO
We are currently seeking a positive, service-oriented, energetic and self-motivated server tojoin our exceptional food & beverage team. Our Server will work closelywith the hotel's food & beverage team.

WHO ARE WE

Freehand is on a journey.Appropriate, given that we're a shared accommodation brand. Freehand swungthrough the US coolest cities on its way to dominating the world. It burst ontothe scene in the Americas with the launch of our properties in the countrysbiggest markets (NYC, LA, Miami and Chicago) with the acquisition of FreehandHotels. Created for a new generation of urban travelers, Freehand combines thesocial culture of a hotel with innovative design by Roman and Williams, comfortand quality food and beverage at an affordable price.

No biggie. Fast Company namedus one of the top 50 most innovative global companies. We, of course, agree.And now this top 50 most innovative global company (did we mention that?) wantsa pretty awesome Server.

Our spaces are safe andseriously social, in the proudest part of the beating heart of the cities welove. Cultural action, creative pulse and an outstanding way to waste some ofthe finite time the universe has given you - that's what Freehand offers. Holdstrue for staff and visitors equally, and while chic design is always thebackdrop, every Freehand in every destination reflects the unique beat of thatcity's heart.

ABOUT FREEHANDCHICAGO

Welcome to Freehands second outpost! Designed by Manhattan-based Romanand Williams, the building celebrates the citys Midwestern heritage with astring of evocative communal spaces and rooms located in the restored 1927 ArtDeco building, set among the high-rises of the downtown River Northneighbourhood home to some of the citys best art galleries, boutiques andrestaurants. Featuring 217 rooms and amazing public spaces like Cafe Integralcoffee and breakfast bar and the cozy Broken Shaker Bar, its a buzzing, busyspace that represents the best of Freehand. Between the busy social calendarand the ever-changing makeup of guests and locals coming to play, its aparticularly fun and fulfilling space for everyone in the Freehand Chicago teamto work in.

N UTS AND BOLTS OF THE JOB

  • Serve food courses and alcoholicbeverages to guests
  • Set tables according to servicestandards
  • Answer questions on menuselections
  • Communicate with the kitchenregarding menu questions, the length of wait, recook orders, and productavailability
  • Communicate additional meal requirements,allergies, dietary needs, and special requests to the kitchen
  • Record transaction in POS systemat time of order
  • Check in with guests to ensuresatisfaction with each food course and/or beverages
  • Maintain cleanliness of workareas, china, glass, etc., throughout the day
  • Present physical and accuratecheck to guest and process payment
  • Ensure personal appearance isclean and professional
  • Maintain confidentiality ofproprietary information, and protect company assets
  • Develop and maintain positiveworking relationships with others, support team to reach common goals, andlisten and respond appropriately to the concerns of other employees
  • Ensure adherence to qualityexpectations and standards
  • Perform other job duties asrequested by Management

Naturally this isnot intended as an exhaustive list of duties. Other duties as may be reasonablyrequired will form part of this job description.

WHATSIN YOUR DNA

  • Basicreading, writing and oral proficiency in the English Language
  • PreviousFood & Beverage and/or related experience helpful
  • Excellentorganizational skills
  • Bi/Multi-Lingual a plus
  • Ability to multitask and work efficiently
  • StrongCommunication Skills
  • Able tohandle a large volume of guest interactions in an efficient and courteousmanner
  • Workwell under pressure, requires being a team player

YOUR ROCKSTAR EXPERIENCE

  • A passion for food is a must, along with eagernessto learn
  • High school or equivalent education required.

OUR EMPLOYEE BENEFITS

  • Birthdayholiday in addition to your yearly holiday allocation
  • FertilityTreatment Support Leave - up to three days' paid leave in any one year for anemployee to undergo fertility treatment
  • EmployeeBounty Program providing opportunities to earn a compensation for new hirereferrals with no cap on number of referrals made
  • Companycontribution towards gym membership fees for all eligible employees lookgood, feel good, work good
  • IdeasAward - Quarterly award to double gross basic salary for 1 month to employeewith most valuable suggestion/feedback
  • 2 free nights accommodationacross any of our Generator x Freehand properties globally
  • Reduced room rates for staff as well as friends and family members (weoperate in several locations across Europe & US so your next holiday issorted)
  • International career opportunitiesso you can travel the world while working with us (win-win!)
  • Social events, celebrationscalendar & various employee recognition schemes we never ever need an excuse to let our hair down!
  • Onlinelearning tools to help you develop, learn and grow

LOCAL EMPLOYEE BENEFITS

  • 9 holidays
  • Paid vacations (80 hours per calendaryear)
  • Paid sick leave (40 hours per calendaryear)
  • Medical + Dental + Vision (subsidisedcontributions)
  • Life & Disability(employer paid)
  • Commuterbenefits
  • Voluntaryproducts: Voluntary Life, Legal Shield/ID Shield, Pet Insurance, HospitalIndemnity, critical illness, Accident Insurance and FSA

SO YOU THINKTHIS MIGHT BE YOU?

That'scool. Send us your application in English. If youve got questions, get intouch!

Also,check out or our social media pages. Here you maywell find the answers to life, the universe and everything, including why thereare no penguins at the North Pole. We look forward to hearing from you.

Employmentwill be based upon personal capabilities and qualifications withoutdiscrimination on the basis of race, color, religion, sex, gender identity,age, national origin, disability, sexual orientation, or any other protectedcharacteristic as established by law.

Join Usand help us achieve our Vision!

Job ID: 486323966
Originally Posted on: 7/22/2025

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