Banquet Houseperson

Required Years of Experience

1 year

Job Details

Fitler Club is a first-of-its-kind urban social club for socially conscious, forward-thinking Philadelphians, combining world-class dining, fitness, social, business, hotel, and event offerings all under one roof. As home to the leaders and organizations shaping the present and future of Philadelphia and beyond, we are grateful for the opportunity to enrich the lives of our members and guests and we strive to deliver world-class hospitality.

At Fitler Club, we hold employees to high standards in how they treat members, guests, and each other, and we hold our organization to high standards in how we care for our employees.

Free meals, snacks, and beverages seven days/week, complimentary fitness classes, employee appreciation events, professional headshots, and wholesale pricing on designer retail products are just a few benefits available to all employees, in addition to a long list of traditional benefits such as wide-ranging health insurance options, company-paid short-term disability and paid parental leave, 401k with a company match, generous PTO policies and company-sponsored holidays, and more. Employees receive annual performance reviews with opportunities for career development and wage increases.

Fitler Club employees work in a high-design center of art, culture, and economy, amidst modern facilities and amenities, a museum-worthy art collection, and state of the art technology. (This is apparent even before entering the space, as both members and employees can access the building via fingerprint scanner.)

We are committed to driving social impact in Philadelphia, offering members, guests, AND employees opportunities to attend events featuring renowned impact leaders and volunteer alongside one another for a variety of causes throughout the city.

Hospitality is a team sport, and every employee is integral to our success. All employees are encouraged to share feedback, be solution-oriented, and seek out opportunities to show those in our care how deeply we value them as members of our community.

We are extremely fortunate to have a diverse, dynamic, civically engaged, and generous membership - people youll be excited and privileged to meet, greet, and serve. Theres no better customer base anywhere in Philadelphia.

If Fitler Club sounds like the right place for you, we welcome you to apply to join us in our pursuit. We hope to have the opportunity to work alongside you, learn from you, develop you, care for you, and succeed with you. Thank you for your interest in joining our team.

Overview:

The Banquet House Person is responsible for completing the set-up and break-down of banquet events in a safe and efficient manner. Other responsibilities include maintaining the cleanliness and organization of any banquet rooms, hallways, storage, and service areas. The Banquet House Person must routinely inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware, and decorations.

Responsibilities:

• Responsible for complete setup and breakdown of all events, following all specified BEO details, event diagrams, this will include but not limited to tables, chairs, portable bars, stations, buffets, etc.
• Cleaning of floors, walls, windows, and other surfaces; proper care, movement, and storage of equipment, including tables, chairs, stage and lecterns as required, maintaining guest readiness
• Set up basic audio-visual equipment.
• Properly controlling and storing meeting room supplies, such as linens, pads, pens/pencils, and meeting amenities as required
• Assisting in servicing meeting rooms by removing trash, clearing dirty plates, cups, glasses, and/or linens; straightening chairs; and replenishing water as specified or requested
• Maintaining all equipment, tools, and supplies while following all procedures and policies set forth by the company, division, department and County health department
• Working as a team and effectively communicating with management and service staff in order to fulfill and address any issues or needs requested by guests and or other team members
• Attend pre and post function meetings as requested
• Always being positive, showing enthusiasm, being humble, being thankful, and being respectful to all team members
• Maintain confidentiality of all members and Club information
• Follow grooming and uniform standards established for this role
• Working as a team, effectively communicating with management and co-workers
• Performs all other duties as directed by immediate supervisors

Qualifications:

• Minimum of One (1) year experience in a catering, hotel or club banquet environment
• Punctuality and regular and reliable attendance
• Must possess a positive attitude, attention to detail, and ability to work under pressure
• Most work tasks are performed indoors, however, some work outdoors will be required
• Must be able to bend, stoop, squat and stretch to fulfill tasks and physically able to lift and carry heavy equipment up to 50lbs as well as delicate china and glassware.
• Must be dependable and available to work within the club on weekends, nights and/or holidays based on business demands

Compensation Details

Compensation: Hourly (Based on Experience)

Benefits & Perks: Health Insurance, Paid Time Off, 401k, Dining Discounts

Required Skills

Setting Up Banquet Facilities

Guest Service

Time Management

Attention to Detail

Customer Service Orientation

Banquet Service Knowledge

Problem Solving Skills

Standing for Long Periods of Time

Adaptability

Multitasking

Physical Stamina

Oral Communication

Reliability

Positive Attitude

Team Collaboration

Safety and Sanitation

Communication Skills

Taking Direction and Feedback

Teamwork

Ability to Work Under Pressure

Work In a Fast-Paced Environment

Confidentiality

Organizational Skills

Flexibility

Event Coordination

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