Front Office Receptionist

Primary Purpose:

Provides reception and clerical assistance for the efficient operation of the department.

Education / Certification:

1. High School Diploma or GED.

Special Knowledge / Skills:

1. Proficient keyboarding skills.

2. Experience using Microsoft Office to include Word, and Excel.

3. Effective organization, communication, and interpersonal skills.

4. Ability to follow written instructions.

5. Ability to operate a multi-line phone system.

6. Basic math skills.

Experience / Other Requirements:

• One year of clerical / office experience, preferably in a public education environment.

Major Responsibilities and Duties:

• Answer all incoming calls, take reliable messages, and route to appropriate staff.
• Handle upset patrons/parents in a professional manner as needed.
• Receive, sort, and distribute mail, messages, documents, and other deliveries.
• Assist with preparation of materials for mailing, including preparing labels, stuffing envelopes, etc.
• Provide clerical assistance as needed.
• Maintain confidentiality.
• Perform other duties as assigned.
• Responsible for properly maintaining district records, adhering to all policies set forth by the district for records maintenance and learning the records retention schedule for department records.

Supervisory Responsibilities:

None.