Guest Experience Specialist- Front Desk Agent

Residence Inn by Marriott - : [Front Desk Agent / Concierge] As a Guest Experience Specialist at Residence Inn by Marriott, you'll:
Welcome guests with a warm smile and provide exceptional customer service;
Assist guests with check-in and check-out procedures, ensuring accuracy and efficiency;
Respond promptly to guest inquiries and resolve any issues or complaints in a professional manner;
Maintain a clean and organized lobby area, ensuring a welcoming atmosphere for guests;
Provide recommendations and assist guests with local attractions, dining options, and transportation arrangements.