Overview
SSM Health Physical Therapy - Outpatient Division
Patient Service Specialist (PSS) - Pediatric Therapy
Entry level position -Pay starts at $18/ Hour
(Based on years of expereince)
Monday- Friday
8:30a-5:30p.
Responsibilities
This administration/front office medical position requires excellent customer service and the ability to interact well with children and families. The Patient Service Specialist (PSS) encompasses all front office duties, including but not limited to: insurance verification, customer service, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking, and organization.
Responsibilities
- Greets patients
- Answers phones
- Patient intake and data entry
- Insurance verification and pre-authorization
- Schedules patient appointments
- Operates front office of outpatient centers
- Supports therapists and therapy assistants
- Daily cash balancing and weekly banking deposits
If you have experience in the below, you could be a great candidate:
- Office admin
- Receptionist
- Patient Service Representative
- Health care
- Medical field
- Administrative Assistant
- Patient Care Specialist
- Front desk
- Customer Service
- Server
- Retail
- Hotel
- Guest Services
- Office Coordinator
- Great work ethic
Qualifications
Minimum Qualifications
- High School degree or diploma required
- 1 year medical office experience
- Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
- Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required
Preferred Experience
- Knowledge of health insurance preferred
Additional Data
- Generous benefits package including:
- Health, Dental, and Vision insurance; Life insurance; Prescription coverage
- Paid Time Off (PTO) and Extended Illness Days (EID)
- A 401(k) retirement plan with company match
- Short and Long Term Disability
- Personal and Family Medical Leave
- Excellent Orientation Program
- Generous PTO to maintain a healthy work-life balance
- Comprehensive medical/Rx, vision and dental plan offerings
- Company matching 401(k) retirement plans , as well as Life and Disability protection
Generous PTO to maintain a healthy work-life balance
Comprehensive medical/Rx, vision and dental plan offerings
Company matching 401(k) retirement plans , as well as Life and Disability protection
We have been recognized numerous times by the St. Louis Post Dispatch as one of the "Top Workplaces" in St. Louis!
Equal Opportunity Employer including Disabled/Veterans