Food Service Worker

Site: Brigham and Women's Faulkner Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Schedule:

Wednesday: 10:30 AM 7:00 PM

Thursday: 4:00 PM 7:30 PM

Friday: 4:00 PM 7:30 PM

Saturday: 10:30 AM 7:00 PM

Sunday: 4:00 PM 7:30 PM

Summary:

Tray passer

The Food Service Worker performs a variety of essential functions related to the safe and efficient assembly, distribution, and service of meals for hospital patients, staff, and visitors. This role supports day-to-day food service operations while maintaining cleanliness, safety, and excellent customer service.

Essential Functions:

Attend department meetings, in-services, and training sessions as assigned.

Anticipate and respond to customer needs in a timely and professional manner.

Maintain the cleanliness of work areas and department equipment.

Demonstrate a friendly and positive attitude when interacting with patients, staff, and visitors.

Follow all HACCP food safety standards and hospital protocols.

Communicate concerns, shortages, or discrepancies to supervisors promptly.

Support department goals related to operational efficiency and customer satisfaction.

Work in various roles, including the tray line, cafeteria, and kitchen stations.

Set up and stock food stations for meal service; assemble and deliver patient trays.

Clean and sanitize equipment, stations, and floors after each meal period.

May operate dish machines, trash compactors, and perform general cleaning tasks.

Prepare supplemental food items for patient tray service.

Participate in sanitation and cleaning projects as assigned by the manager.

Assist with the training and cross-training of new and existing employees.

Qualifications

EducationHigh School Diploma or Equivalent preferredCan this role accept experience in lieu of a degree?YesLicenses and CredentialsExperienceKnowledge, Skills and Abilities- Staff adheres to all I C.A.R.E. Standards. - Must be able to read menu items in English (exception is the pot-washer position). - Must be able to communicate in English (exception is the pot-washer position). - Must be able to juggle multiple tasks in a fast-paced environment. - Work requires ability to push trucks and carts with food and supplies.

Additional Job Details (if applicable)

Physical Requirements

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)

Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)

Pushing Occasionally (3-33%)

Pulling Occasionally (3-33%)

Climbing Occasionally (3-33%)

Balancing Frequently (34-66%)

Stooping Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Occasionally (3-33%)

Reaching Occasionally (3-33%)

Gross Manipulation (Handling) Frequently (34-66%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

1153 Centre Street

Scheduled Weekly Hours

26.5

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$18.10 - $21.23/Hourly

Grade

SF1100At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at .... Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.