Host

1 year

The Popal Group is a growing family-driven boutique hospitality group setting the standard for DC dining through ambitious restaurant concepts. We are a growing restaurant group, and aim for our newest venture Maison to be the 'neighborhood' place that is sought out by locals and world travelers alike.

Job Overview:

We are looking for a charismatic and highly organized Host/Maitre D to manage reservations, welcome guests, and oversee the flow of service. The ideal candidate has a passion for hospitality, excellent communication skills, and the ability to create a warm and inviting atmosphere. This role is critical in setting the tone for our guest experience and maintaining an efficient front-of-house operation.Responsibilities:

Warmly greet and seat guests, managing the flow of the dining room and bar.

Oversee reservations, waitlists, and walk-ins using our reservation system.

Maintain an organized and efficient seating chart to maximize guest experience.

Communicate effectively with servers and bartenders to ensure smooth service.

Assist in coordinating special guest requests, private dining arrangements, and VIP experiences.

Provide knowledgeable recommendations on menu offerings, including wine pairings.

Ensure a welcoming and polished front-of-house appearance at all times.

Handle guest inquiries, feedback, and concerns with professionalism and poise.

Assist with opening and closing duties, ensuring the restaurant is ready for service.

Qualifications:

Prior experience as a host, Maitre D, or in a similar front-of-house role is preferred.

Strong organizational and multitasking skills in a fast-paced environment.

Excellent verbal communication and interpersonal skills.

A warm, welcoming demeanor and polished professional appearance.

Passion for food, wine, and hospitality.

Familiarity with reservation management systems is a plus.

Ability to remain calm under pressure and handle guest interactions with grace.

Physical Requirements:

Ability to stand for extended periods and lift up to 30 pounds.

Ability to work long hours, including nights, weekends, and holidays as required by business needs.

Ability to work in a fast-paced environment while maintaining composure and attention to detail

Benefits:

401(k), Dental insurance, Employee discount, Health insurance, Paid time off, Vision insurance

Shift:

8-10 hour shift, including evenings and weekends

Compensation: Hourly ($17.95 - $21.00) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, 401k, Commuter Benefits, Dining Discounts

Customer Service Orientation

Attention to Detail

Problem Solving Skills

Team Collaboration

Time Management

Adaptability

Conflict Resolution

Empathy

Crisis Management

leadership potential

Cultural Awareness

Sales Skills

Networking skills

Creativity in Guest Experience

Ability to Work Under Pressure

Customer Service

Teamwork

Communication

Positive Attitude

Problem Solving

Reservation Management

Organizational Skills

Resy

High Volume Service

Professionalism

Multitasking

Communication Skills

People Skills

Interpersonal Skills

Fine Dining Service

Telephone Skills

Team Player

Welcoming Guests

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