Food Runner & Busser - Piney's

The Seasonal Food Runner and Busser plays a key role in delivering an exceptional poolside dining experience by ensuring timely food and beverage delivery, clearing tables, and maintaining a clean and inviting environment for guests. This position requires efficiency, teamwork, and attention to detail in a fast-paced outdoor setting.

The Food Runner and Busser must always conduct themselves in a manner that upholds the Core Values of Sunriver Resort: T rust, Open & Honest Communication, and Commitment. By providing friendly and efficient service, the Food Runner and Busser helps create a welcoming atmosphere for our pool guests. They will be responsible for exemplifying the Sunriver Resort Culture and promoting Sunriver Resort as both a premier destination and an employer of choice!

• Greets incoming guests
• Cleans and resets lounge chairs and dining area as needed
• Ensures guests are comfortable and welcome if required to wait
• Responds to guests questions in a professional manner
• Assists servers and bartenders with refilling water and/or clearing lounge chairs
• Delivers food to guests using assigned seating chart
• Completes all assigned side-work, obtaining MOD or Supervisor signature when complete
• Informs server, bar staff or manager of any potential guest issues
• Familiarizes him/herself with menu & makes recommendations on menu as needed
• Assists pool team prep cabanas for each guest, cleaning up afterwards
• Assists servers with monitoring lounge chairs for customer satisfaction, quality and additional service
• Maintains water service and food service condiments
• Provides general resort information for guests
• Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest
• Maintains an up to date working knowledge of all resort amenities as well as any special events
• Interacts with resort staff in a professional manner, assisting other departments with necessary information
• Up sells other resort services and amenities to guests
• Addresses any guest issue promptly and with concern
• Offers guests assistance with resort directions, activity suggestions, etc.
• Provides assistance to pool staff as needed
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons) reporting all safety incidents to on-duty supervisor
• Acts with responsibility towards all company property, supplies and equipment
• Maintains a professional appearance. Follows all Sunriver Resort dress code standards
• Remains alert, courteous and helpful to the guests and colleagues at all times
• Performs other duties as assigned

• Must be able to accurately follow instructions, both verbally and written
• Must possesses excellent communication skills
• Must be professional in appearance and demeanor
• Must always ensure a teamwork environment
• Must be able to work under pressure
• Must be able to work in a fast paced environment
• Must have excellent listening skills
• Must have or be able to obtain prior to start date a valid Food Handlers Card
• Ability to work a flexible schedule that may include evenings, weekends and holidays
• Must have the ability to deal effectively and interact well with the guests and associates
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
• Must have a passion for creating an exceptional experience for all guests
• Must be able to work in a variety of weather conditions (rain, wind, snow, sun, heat);
• Must be able to work indoors or outside;
• Must be able to stand on feet and walk throughout the day,
• Must be able to climb stairs and walk on uneven surfaces on an occasional basis;
• Must be able to frequently lift and carry up to 25 lbs at shoulder height,
• Must be able to bend, squat, push, pull frequently;
• Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently; squeezing and overhead reaching occasionally