Guest Room Attendant

3000 Florida Avenue
Miami , FL 33133

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that feed your inner explorer, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for a highly motivated and energetic Guest Room Attendant who has a passion for service. Enthusiastic employees can help take positive guest experiences to the next level. Youll be working in an environment that fosters curiosity, collaboration and connection.

Summary : Cleans and services guest rooms as assigned. Keeps all areas free of safety hazards and performs all duties in a safe and efficient manner.

Essential Duties and Responsibilities : Include the following: (Other duties may be assigned.)

• Receives work assignment from the dispatcher. Signs out room keys from security.
• Checks cart for correct supplies.
• Cleans guest rooms according to prescribed procedures in the following order: early service requests, VIPs, check out rooms and occupied rooms.
• Reports any discrepancies in room status to floor supervisor.
• Turns in Lost and Found Items following the standard procedure.
• Reports to the floor supervisor any room that was not done.
• Reports to floor supervisor any repairs or maintenance work that may be needed in the guest rooms.
• Completes special daily work assignments.
• Assists house person in turning mattresses if necessary.
• Does P.M. room check if necessary.
• Fills out assignment sheet as each room is completed.
• Performs other duties assigned by supervisor, Executive Housekeeper, or Manager on Duty.

Education and/or Experience: High school diploma or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience

We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members
• Perform other duties as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.