Botiwalla Hiring Front of House Staff

Botiwalla is inspired by the tea and kabab houses - known as Irani cafes - of Chef Meherwan's childhood, as well as the grills - sigris - that pop up on the streets of India late at night, serving grilled meats and flatbreads to hungry revelers.

We are so humbled and proud that o ur restaurant group has received seven James Beard nominations , a Zagat award, and a growing number of notable publications , including Bon Appetit, Food & Wine, Southern Living, USA Today, and one of Oprah's Favorite Things.

If this sounds like a team youre interested in joining - one that provides extraordinary hospitality and changes the perception of Indian cuisine in America - we're currently accepting applications for Front of House Team Members at Botiwalla!

Position Summary : This role takes on all guest interactions as the first point of contact to guide our guests through the menu, answer questions, and make sure they have a mindblasting experience. You'll work the register, run food, pack orders, make drinks, chat with guests, and maintain our vibrant and lively dining room.

Responsibilities:

• Be warm, friendly, and accommodating - providing exceptional service and hospitality for all guests
• Thoroughly memorize our menu and walk guests through what and how to order when they have questions
• Take customer orders accurately and efficiently while handling cash and credit card transactions
• Create a welcoming environment by maintaining cleanliness and organization of the dining room
• Prepare and deliver food and drinks to tables, making sure to check in with guests and ensure satisfaction by addressing any concerns or complaints
• Always go the extra distance for the comfort and happiness of our customers

Requirements:

• Prior experience in a restaurant environment or customer service related field is preferred
• Follow all company policies and procedures, e.g., dress code, punctuality, and professional attitude
• Provide customers with MINDBLASTING hospitality
• Be a reliable and supportive team player
• Preserve and embrace company culture of compassion, integrity, generosity, and respect

Benefits:

• Medical, dental, vision, disability, dependent care FSA, and supplemental life insurance (full-time team members)
• Company paid life insurance (full and part-time team members)
• Equitable tip-share program
• Flexible work schedules
• Paid sick days
• Free shift meals
• Employee discount on merch, Spicewalla products, and all of our other restaurant locations in Asheville, Charlotte & Atlanta
• Cash advance program
• Opportunity to apply to annual staff trip to India after 1 year of employment

Giving back is at the heart of Chai Pani Restaurant Group's mission. We make a difference when and where we can - from our partnership with an educational non-profit in Mumbai; to feeding the homeless with dignity in our communities; and within our own walls, offering competitive pay, schedules, and benefits that support work-life harmony. We hope youll join our team and be a difference-maker too.

Apply to job here: Show Job