Lead Host

2 years

Crazy Pizza is not just a restaurantits an experience. Operated by Atelier House Hospitality in affiliation with Altamarea Group, Crazy Pizza brings a bold and playful energy to the East Hamptons dining scene. Known for high-energy service, vibrant music, and elevated Italian classics (including our signature thin-crust pizzas), Crazy Pizza is where luxury meets fun. With locations in international hotspots like Monte Carlo, London, and Rome, Crazy Pizza combines impeccable hospitality with a dynamic, VIP-driven atmosphere.

Our team is passionate, professional, and unapologetically charismatic. We aim to create unforgettable moments for every guest who walks through our doors.

As Lead Host at Crazy Pizza East Hampton, you are the first and last impression of our guest experience. You will be responsible for managing the flow of service, leading the host team, coordinating VIP and high-volume reservations, and ensuring seamless communication between the front door and the floor. This role is ideal for someone who thrives in a fast-paced, high-profile environment and can balance polish, poise, and personality.

• Greet and welcome all guests with warmth and professionalism

• Manage the reservation book and walk-in flow using restaurant reservation platforms (e.g., SevenRooms, Resy, OpenTable)

• Supervise and train the host team to maintain a consistent and elevated front-of-house experience

• Coordinate table assignments with management and floor staff to maximize guest satisfaction and efficiency

• Manage guest inquiries and special requests, especially from VIP clientele

• Communicate wait times and reservation updates clearly and courteously

• Act as the liaison between guests, management, and service teams

• Resolve guest issues or concerns promptly and gracefully

• Maintain a polished appearance and upbeat energy throughout every shift

• 2+ years of experience as a Lead Host or Maitre D in a high-volume, upscale or fine dining environment

• Strong communication and interpersonal skills

• Familiarity with reservation management software

• Ability to lead a small team with confidence and clarity

• Experience handling VIPs and high-profile clientele

• Ability to multitask and stay composed under pressure

• Flexible schedule and willingness to work nights, weekends, and holidays as needed

• A genuine passion for hospitality, service, and people

Crazy Pizza and Altamarea Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Compensation: Hourly ($25.00 - $31.00)

Customer Service Orientation

Team Leadership

Conflict Resolution

Time Management

Attention to Detail

Adaptability

Problem Solving

Professionalism

Warmth and Friendliness

Organizational Skills

Ability to work in a fast paced environment

Effective Communication

Crisis Management

Empathy

Positive Attitude

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