AM Barista/ Club Attendant l Sheraton Hotel PDX

Major Barista Duties:

• Performs all duties necessary to keep the front of house flowing, including drink preparation, food preparation, cleaning, restocking, and anything else needed to keep operations moving.

• Adhere to company standards and service levels to increase sales and minimize waste.

• Responsible for ensuring that all invoices and end of shift register reports, are on time and in accordance with company policies and procedures.

• Responsible for ensuring consistent high quality of coffee and food preparation and service.

• Maintain professional cafe image, including cafe cleanliness, proper attire, and appearance standards.

• Knowledge of cooking procedures.

• Able to prepare food according to food handlers’ guidelines.

• Able to communicate with other baristas.

• Knowledge of where and how everything is stored.

• Able to multitask.

• Ability to work in a high pace environment efficiently and effectively, keeping in mind and anticipating the needs of the customer and your co-workers at all times.

• Ensure positive guest service in all areas.

• Building and maintaining good customer relations, maintaining customer loyalty.

• Ensure a safe working and guest environment to reduce the risk of injury and accidents.

Minor Barista Duties

• Estimate food and beverage needs and inform manager when it seems an item is low.

• Knowledge of safety rules for kitchen equipment.

• Self-discipline, initiative, leadership ability and outgoing demeanor.

• Must possess excellent and diplomatic communication skills for dealing with diverse staff.

• Ability to anticipate customer and business needs.

• Keeps Managers and Owners promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary or suggests alternative course of action.

Major Club Attendant Duties

• Set up the Club Lounge for breakfast
• Ensure plates/cubs/utensils are readily available for guests
• Ensure the coffee/tea/hot water containers are fresh and full
• Ensure all breakfast condiments are well stocked and refilled as needed through the morning
• Communicates in a timely manner with the kitchen staff when refills of hot and cold items are needed
• Breakdown after breakfast and ensure the Club Lounge is clean, stocked and ready for the afternoon guests