Summary:
This position ensures prompt and polite service to the members and guests. Serves as the liaison between the kitchen and servers. Carries food trays to appropriate tables and serves food to guests. Responsible for preparing service stations, clearing and resetting tables, removing all trays from the dining/banquet rooms and cleaning and closing service stations. This position also prepares and carries out To-Go orders.
Job Description
Assists servers.
Ensures all service stations in the kitchen are stocked and ready for service.
Ensures plated hot food leaves the kitchen quickly.
Carefully matches all food items to correct orders.
Carries food trays to tables using the correct seat positions on the ticket
Maintains cleanliness of service stations in kitchen while ensuring that the kitchen is free from clutter and that the kitchen floor is a clean and safe work area.
Ensures that bread, soup and other food products are available.
Ensures that all items in to go orders are correctly assembled and labels them by stapling the ticket to the bag.
Wipes up spills or drips on the rims of dishes and ensures the consistency of plate presentation.
Assists Server Assistants in the dining room with clearing soiled dishes, filling waters and setting the dining room.
Breaks down and cleans service stations in the kitchen at the end of the shift.
Reports complaints to manager on duty when received.
Opens meeting rooms and function areas prior to the start of the meetings and functions.
Empties trash from meeting rooms and function areas.
Verifies that all scheduled functions are set according to Banquet Event Order specifications.
Responsible for the cleanliness and order of all public areas adjacent to banquet functions.
Responsible for storing equipment and materials properly and in the correct areas.
Ensures that all storerooms and equipment storage areas are orderly and clean.
Sets up indoor meeting and outdoor banquet function areas with the appropriate equipment and materials, including tables, chairs, glasses, china and any other items requested.
Inspects equipment for defects, cleanliness or any maintenance that needs to be completed and reported to supervisor.
Sets lighting, props, floral arrangement, decorations, etc., as specified in the Banquet Event Orders.
Responsible for setting coffee breaks according to Food and Beverage standards.
Retrieves and returns function linens to proper locations.
Prepares all banquet functions for the following day according to the supervisors directions and Banquet Event Order.
Performs other duties as assigned.
QualificationsQualifications, Education, and Preferred Skills
High school diploma or GED.
Prior experience working in a restaurant.
Must be eligible to work in the United States.
Physical Demands and Environment
Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
Push, pull or lift up to 50 pounds.
Continuous repetitive motions.
Work in hot, humid and noisy environment.
This position operates in a restaurant setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required.
Hours and Attendance
Varied and flexible shifts/days, likely to include nights, weekends, holidays and occasional overtime.
Regular attendance in conformance with the standards, which may be established by the club from time to time, is essential to the successful performance of this position. Team members with irregular attendance will be subject to disciplinary action, up to and including termination of employment.