Part Time Front Desk Agent

Part Time Front Desk Agent (Laguna Beach) La Casa Del Camnio Hotel image 1 of 4 1289 South Coast HWY near Cress St & PCH compensation: $17/hour (Depending on experience) employment type: experience level: mid level job title: Front Desk Agent All Applications without an Attached resume will be ignored. Performing front as well as back of the house duties to satisfy all hotel and customer needs. Organizing, making and canceling reservations, payments and night audits. Bookkeeping activities, such as balancing cash accounts and essential reports. Attend to crisis or emergency situations and perform service recovery Compute bills, collect payments, and make changes for guests. Arrange tours, taxis, or restaurant reservations for customers. Greet, register, and assign rooms to guests of hotel. Verify customers' credit and establish how the customer will pay. Keep records of room availability and guest accounts. Compute bills, collect payments, and make changes for guests. Issue room keys and escort instructions to bellhops. Review accounts and charges with guests during the check-out process. Post charges, such those for rooms, food, liquor, or telephone calls Transmit and receive messages, using telephones or telephone switchboards. Contact housekeeping or maintenance staff when guests report problems. Make and confirm reservations Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Record guest comments or complaints and referring customers to managers Advise housekeeping staff when rooms have been vacated and are ready for cleaning. Date-stamp, sort, and rack incoming mail and messages. Principals only. Recruiters, please don't contact this job poster. post id: ... [ ]