Restaurant Manager

Restaurant Manager

Come Join the Waterford Hotel Group Team!!

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

Restaurant Manager

Responsible for management of the restaurant, ensuring compliance with service and operational standards, maximization of profits in the hotel and outlets. Responsible for the restaurant functions, including production of new menus, creating and implementing food promotions, developing portion specifications and maintaining a high quality of service, staff supervision and development. Must have previous restaurant and beverage management experience, preferable from a hotel.

Responsibilities include:

Reviewing staffing levels to ensure guest service, operational needs, and financial objectives are met

Identifying any developmental needs of your team and coaching, mentoring, or otherwise helping them to improve their knowledge or skills

Developing specific goals and plans to prioritize, organize, and accomplish goals

Ensuring compliance with all food & beverage policies, standards, procedures by training, supervising, providing follow-up and hands-on management, and all applicable laws and regulations, as well as food handling and sanitation standards

Ensuring staff understands local, state, and federal liquor laws

Providing guidance and direction to subordinates, including setting performance standards and monitoring performance

Handling guest problems and complaints while delivering excellent customer service

Meeting with guests on an informal basis (during meals or upon departure) to obtain feedback on quality of food and beverage, service levels, and overall satisfaction

Ensuring corrective action is taken to continuously improve service results

Requirements

High school diploma or GED; 6 years experience in the food and beverage, culinary, or related professional area

Or 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years of experience in the food and beverage, culinary, or related professional area

Ability to encourage and build mutual trust, respect, and cooperation among team members

Ability to approach difficult situations with a customer service focus

Ability to manage / supervise a diverse team and delegate tasks accordingly

Must be able to pass a background check.

WATERFORD HEALTH AND WELLNESS

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone's needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.

Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS

On Demand Pay- Why wait for pay day - get your pay when you need it 24/7.

Pet Insurance- We cover the whole family, and all associates are eligible for discounted pet insurance.

401k Plan- Nobody wants to work forever, start planning for your future now.

Hotel Discounts- It's one of the biggest industry perks.

Shoes for Crews- All associates are eligible for a shoe subsidy through Shoes for Crews.