PACEKC Center Receptionist

PACEKC is seeking a engaging and mission-driven Receptionist to be part of a team of caregivers to provide care for the people who need it most. The Receptionist greets welcomes, directs visitors appropriately, and notifies associates of visitor arrival. The Receptionist maintains the telecommunications system, including screening and directing incoming calls and taking messages. You will also assist the Director of Center Services, and other associates with tasks as assigned in compliance with all applicable federal, state, local, and home office requirements. You play a vital role in providing an overall great experience to our clients and patients. If you have a passion for helping others, this role is for you.

Primary Responsibilities:

• Updates community phone listings. Maintains an accurate list of emergency telephone numbers, including key personnel and medical staff.
• Receives, sorts and forwards incoming mail; receives and routes package deliveries.
• Processes outgoing facility mail.
• Opens and routes A/P and A/R mail.
• Organizes, files, and maintains all business office paperwork.
• Assumes responsibility for designated clerical and receptionist duties at front desk.
• Receives incoming telephone calls, screens for correct transfer and connects with appropriate party.
• Greets and directs visitors; greets, screens and directs salespersons as advised.
• Monitors for building safety and initiates emergency response when necessary.
• Orders, stocks and maintains office supply storage area and copiers; calls for service when needed.
• Maintains accurate participant and personnel contact information.
• Maintains an efficient, well-run business office, helping with or taking on other tasks as needed.
• Ensures quality customer service to the residents, families, and staff that the department serves.
• Maintains up-to-date and appropriate documentation in the participant's electronic medical record.
• Participates in the interdisciplinary team meetings, communicating participant changes, collaborating on care

Successful Candidates will have:

• High School graduate of equivalent education.
• 1 year of previous experience in bookkeeping and/or receptionist duties.
• 3 years of experience in receptionist duties in a health care field.
• 1 year working with the geriatric population

Associates must be fully vaccinated against COVID-19 or obtain an approved exemption for vaccination accommodation based on a medical condition or sincerely held religious belief.

About PACE KC :

PACE (Program of All-Inclusive Care for the Elderly) is a healthcare program that provides a full range of personalized healthcare and wellness services to allow older adults to age gracefully in their home communities.

PACE emphasizes comprehensive, coordinated, and preventive care in a way that treats the whole person – addressing physical, emotional, and psychological needs. A team of providers works together across many disciplines to help PACE members achieve and maintain their health and wellness goals.

We support our team members with:

• Medical benefits (including a Health Savings Account option), dental and vision
• 401(k) retirement plan with company match
• Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability
• Flexible Spending Account
• Paid Days Off beginning at 12 days annually, effective the first day of employment
• Eight annual company-paid holidays; One annual paid personal day

Swope Health/PACE KC is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status, or disability.