Hampton Inn & Suites Jacksonville - Continental Host/Hostess

Position Summary

A Continental Host/Hostess is responsible for preparing and serving the daily free breakfast bar, greeting each guest at breakfast, and ensuring that guests are 100 percent satisfied.

Responsibilities

• Providing personalized service to all guests
• Setting up and maintaining the breakfast bar/evening reception in an attractive, organized, clean, standardized, and abundant-looking presentation
• Taking inventory of food, beverage, and supplies needed for each day
• Ordering or purchasing food supplies
• Preparing foods such as fresh fruit, coffee, and juices from concentrate
• Stocking coffee, juice, and milk machines or dispensers
• Setting up services dishes/tray, utensils, cups, and other paper products
• Clearing and cleaning tables as they are vacated, wiping up spills, and removing trash
• Restocking self-service food and supplies as needed
• Washing serving equipment and returning it to storage
• Performing deep cleaning projects in the kitchen/work area as needed and maintain cleaning logs
• Providing information to guests about hotel services, facilities, and other amenities
• Providing information to guests about local attractions/services

Requirements

• Prior food and beverage experience is preferred
• Prior hospitality experience is a plus
• Strong initiative and work ethic
• Customer-service oriented
• Excellent interpersonal skills
• Punctual , reliable, and regular attendance
• Strong attention to detail
• Strong multitasking and organizational skills
• Ability to work in a fast-paced environment