Banquet Captain (Temp)

Banquet Captain (Temp)

PantherDining - Catering

Georgia State University

Georgia State University is a vibrant community in the heart of Atlanta. At Georgia State University (GSU), we value the unique skills, perspective, talents, and passion that each employee contributes to its learning community. To work at GSU is to accept an invitation to participate in the growth and development of the internal and external community we serve!

The PantherDining Hall at Georgia State University is seeking to hire a part-time Banquet Captain (Temp).

WHAT MAKES GSU A GREAT PLACE?

• Flexible work environment.
• A knowledge-sharing organization that works collaboratively with diverse partners.
• Professional development opportunity and mentorship.
• A rapidly growing center within an academic setting.

WHAT WILL YOU DO:

This position will supervise and coordinate catering staff during setup, service, and breakdown of events.

DUTIES AND RESPONSIBILITIES INCLUDE:

• Act as the main point of contact between catering staff, kitchen, and event coordinators.
• Leads the organization and completion of event orders, to include compiling packing lists.
• Ensure proper table settings, buffet arrangements, and decor per event specifications.
• Lead pre-event meetings to communicate assignments, timelines, and service standards.
• Oversee the timely delivery of food and equipment.
• Oversee the timing of meal service and ensure guests' needs are attended to promptly.
• Monitor staff performance and provide guidance to maintain high-quality service.
• Address guest concerns or special requests in a courteous and professional manner.
• Ensure all health, safety, and sanitation standards are followed.
• Assist in setup and breakdown of event spaces when needed.
• Complete post-event reports and communicate feedback to management.
• Provide excellent customer service to guests and clients.
• Performs other related duties as assigned.

Minimum Requirements:

• High school diploma or GED; two years of related experience; or a combination of education and related experience.

Preferred Requirements:

• Prior experience as a banquet server or captain required.
• Strong leadership, organizational, and customer service skills.
• Excellent Customer Service.
• Ability to multitask in a fast-paced environment.
• Time management and organizational skills.
• Attention to Detail.
• Professional appearance and demeanor.
• Flexible schedule; must be available to work nights, weekends, and holidays as needed.
• Able to lift up to 35 lbs. and stand for extended periods.
• Physical Requirements: Extended standing, walking, ability to bend, stoop, reach and climb ladders.
• Ability to work in all temperature conditions.