Server

1 year

Fine Dining Server

REPORTS TO: Clubhouse Manager, Director of Dining Services, Dining Room Captain

JOB SUMMARY: Provide an exceptional food and beverage experience to club members and guests while adhering to fine dining steps of service.

DUTIES AND RESPONSIBILITIES:

Ensures tables and server station are set up correctly, and ready for service

Provides immediate attention to all members/guests upon seating

Professionally takes food and beverage orders from members/guests

Provides knowledgeable wine service as required

Knows current wine offerings and is comfortable suggesting pairings

Records order properly and places food order into POS system, utilizing correct modifiers

Ensures all food is delivered accurately, with appropriate condiments and side dishes

Serves meal following Metairie Country Club standards

Checks back to ensure member/guest satisfaction

Maintains table cleanliness throughout the meal

Removes soiled dishes promptly and efficiently

Suggests and serves dessert and coffee

Is responsible for obtaining the members signatures on chits and properly closing all chits at end of shift

Advises Manager/Captain of any complaints as soon as they occur

Is knowledgeable of all menu items, possible allergens, and nightly specials

Tastes and memorizes special menu items and descriptions for each meal period

Presents a friendly and helpful demeanor

Responsible for assigned side work and cleaning duties

Attends all pre-shift meetings

The server knows and abides by the operating policies of the club

Assists others with tasks that may not normally be his/her responsibility

Keeps aware of posted information on the bulletin board and is responsible for attending staff meetings

Reports to Manager/Captain before taking a break or leaving the premises

Performs any and all other duties as assigned by the Manager/Captain

Must be capable of following directions

Must possess good recall and memory

Must be able to speak, read and write English

EDUCATION and/or EXPERIENCE:

High School Diploma or equivalent and one year fine dining restaurant operations experience or an equivalent combination of education, training and experience.

LICENSES AND SPECIAL REQUIREMENTS:

Of legal age to serve alcoholic beverages

Alcoholic beverage certification (LA Responsible Vendor Permit)

Knowledge and ability to use computer POS (Jonas)

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently walking distances of 10 to 30 ft., between various areas of restaurant. Frequently walking distances up to 500 ft.
• Frequently using wrist motion, dexterity, and eye-hand coordination, reaching, twisting and balancing.
• Occasionally carrying, pushing, and pulling up to 100 lbs.
• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, and twist or reach.
• Continuous repetitive motions.
• Work in hot, humid and noisy environment.

BENEFITS OFFERED:

Parking

Meals

Direct Deposit

Referral Program

Holiday Party

Health Insurance

Life Insurance

Dental Insurance

401K

Sick Days

Holiday Pay

Vacation Days

(some benefits are applicable to full-time employees only)

Metairie Country Club is an equal opportunity employer. Applications will not be used for limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Applicants requiring reasonable accommodation in the application and/or interview process should notify a representative of the organization.

Compensation: Hourly ($17.00 - $20.00) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k

Customer Service Skills

Attention to Detail

Time Management

Teamwork

Communication Skills

Problem Solving Skills

Adaptability

Multitasking

Physical Stamina

Organizational Skills

Interpersonal Skills

Sales Skills

Conflict Resolution

Ability to Work Under Pressure

Knowledge of Food Safety Standards

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